Embedded Files
Upon the contract being signed, it is critical an email is sent by the MAG CEO or Operations Manager with confirmation of the program and next steps including:
Introduction to the Events Manager/Base Camp Manager (if the CEO is sending the email)
Welcome Pack
Invoice
Gift Pack Ideas
Medical Forms & Waivers
Other Items
Alcohol
Transport (if required)
Welcome To Country (if required)
It's also important to follow up with the client regarding transport, alcohol and branded merchandise. This must be done before contacting external suppliers. Click through the buttons below to follow steps on how to confirm these elements with the client.
Email Template (Send Immediately After Signing)
Email Template (Send Immediately After Signing)
Subject title: We are so excited to be working with you! // We are thrilled to host your team in November!
Hi (INSERT NAME) ,
I hope all is well!
My name is Cara and I am the Events Manager at MyAdventure Group. I will be your main point of contact with all pre-program logistics. I am committed to ensuring you have an exceptional experience from beginning to end!
Thank you so much for sending back the signed contract, we look forward to hosting your team on the 22nd of November 2022. Your team are in for such a memorable event!
Over the next month I will send through the following:
Welcome Pack & Runsheet
Invoice
Medical Forms & Waivers
Gift Pack Ideas
Food & Wine Menus
Transport Details
Do you have any questions or queries for me at this stage?
Thank you and enjoy the weekend.
Cheers,
----------
Hi (INSERT NAME),
Thank you so much for sending back the signed contract, MyAdventure Group looks forward to hosting your team in (INSERT MONTH & YEAR). They are in for such a memorable event!
Within the next week, we will send through the following (REMOVE AND/OR INCLUDE OTHER RELEVANT OR IRRELEVANT POINTS):
Welcome Pack & Runsheet
Invoice
Medical Forms & Waivers
Gift Pack Ideas
Food & Wine Menus
Transport Details
Thank you and have a great (WEEK OR WEEKEND - DEPENDING WHEN SENDING).
Cheers,
(INSERT NAME)
Email Template (Send Within One Week)
Email Template (Send Within One Week)
Hi (INSERT NAME),
1. Meet (INSERT NAME),
INSERT NAME) is our AWESOME Base Camp and Logistics Manager who will be your best point of contact from now on. She/He will be able to answer any specific questions or concerns you have.
(INSERT NAME) details:
(INSERT EMAIL)
(INSERT MOBILE)
2. Welcome Pack
In this attached pack you will find everything each participant will need to know, what to bring etc etc. Please can you send this out to all participants?
3. Invoice
Please find attached. Would it be possible for you to process the deposit as soon as possible?
4. Gift Pack Ideas
On arrival, everyone will receive a signed copy of my book and welcome note in their tents, however there are some other options available if you would like to get a little more fancy. Please find attached gift packs items we can have ready on arrival in Base Camp. Are you interested in finding out more on these?
5. Medical Forms & Waivers
Each participant will need to fill out the attached form: https://forms.gle/ctdosXQSeMxAqtkq9
Can these please be completed before March 6?
6. Alcohol
As previously discussed, alcohol is not provided as part of the investment. Please can you either:
Order online from Dan Murphys and have it delivered to: 10-14 Mount Blackheath Rd Blackheath NSW 2785 a minimum of 7 days prior to the event commencement date
OR
Arrange to bring the alcohol with you (please note that it will take a few hours for white wine and beer to cool)
OR
Arrange direct with local award winning Winemaker (Darragh Wines) - https://darraghwines.com.au/ or Dry Ridge Estate - https://www.dryridge.com.au/
Contact: Jon Darragh // 0405463455 // jon@darraghwines.com.au OR Emma MacMahon // 0403 118 990 // info@dryridge.com.au
7. Transfers
(INSERT DETAILS HERE IF WE ARE HELPING TO PROVIDE TRANSFERS - OTHERWISE REMOVE THIS ITEM IF THE CLIENT IS MAKING THIER OWN WAY TO BASE CAMP)
Regarding transfer to and form the Megalong Valley Farm site, we work closely with Fantastic Aussie Tours . They know the roads in the Blue Mountains better than anyone else.. We are able to liaise with Fantastic Aussie on your behalf to book these, alternatively feel free to work with them directly.
Fantastic Aussie Tours - Kylie // info@fantastic-aussie-tours.com.au // (02) 4780 0700
8. Other Items
(INSERT ANYTHING ELSE RELEVANT)
Please do not hesitate to reach out should there be anything missing or that you require assistance with.
Cheers,
(INSERT NAME)
Email Attachments
Email Attachments
Welcome Pack
Gift Pack Ideas
Invoice : Generated from XERO: https://sites.google.com/myadventuregroup.com.au/imag/accounting/xero-for-accounting/xero-how-to-invoice-a-client
Note: These files should all be saved in the client folder
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