HELLO, OPERATOR

ANOTHER CHAPTER OF "THEY WALK AMONG US AND

REPRODUCE!!

Actual call center conversations!

Customer: 'I've been calling 700-1000 for two days and can't get through; can you help?'

Operator: 'Where did you get that number, sir?'

Customer: 'It's on the door of your business.'

Operator: 'Sir, those are the hours that we are open.'

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Samsung Electronics

Caller: 'Can you give me the telephone number for Jack?'

Operator: 'I'm sorry, sir, I don't understand who you are talking about.'

Caller: 'On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?'

Operator: 'I think it means the telephone plug on the wall.'

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RAC Motoring Services

Caller: 'Does your European Breakdown Policy cover me when I

am traveling in Australia ?'

Operator: 'Does the policy name give you a clue?'

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Caller (enquiring about legal requirements while traveling in Europe)

'If I register my car in France, and then take it to England, do I have to change the steering wheel to the other side of the car?'

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Directory Enquiries

Caller: 'I'd like the number of the Argo Fish Bar, please'

Operator: 'I'm sorry, there's no listing. Are you sure that the spelling is correct?'

Caller: 'Well, it used to be called the Bargo Fish Bar but the 'B' fell off.'

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Then there was the caller who asked for a knitwear company in Woven.

Operator: 'Woven? Are you sure?'

Caller: 'Yes.. That's what it says on the label -- Woven in Scotland ....'

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On another occasion, a man making heavy breathing sounds from a

phone box told a worried operator: 'I haven't got a pen, so I'm

steaming up the window to write the number on.'

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Tech Support: 'OK. At the bottom left hand side of your screen,

can you see the 'OK' button displayed?'

Customer: 'Wow! How can you see my screen from there?'

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Caller: 'I deleted a file from my PC last week and I just realized that I

need it. So, if I turn my system clock back two weeks will I get my

file back again?'