Embedded Files
075 Returns Irish customer returns to Cork to be processed by us
Cancel & Amend Cancellation requests and order amendments
Claims Claim forms, Package Info emails, DOR’s
Complaints Store / online / service complaints
Compliments Store / online / service compliments
Courier Messages Courier replies
Fraud Check Fraud check customer replies (FRAUD TEAM ONLY)
General Collab emails
Job / Charity Any enquiries regarding job applications or charity requests
Order Despatch Errors Mix ups, incorrect or imperfect footwear
Order Tracking Customer tracking queries
Returns Return policy, return procedure, proof of purchase queries
Stock Queries Any stock or product query; store or web
Store Queries Any email query from a schuh store (to be forwarded to Store Help)
Student Discount Student discount requests
Student Discount Codes Student discount codes you have requested and received
Transactions Queries regarding any transaction, credit card duplication,
UPS Alerts Tracking updates from UPS, found in UPS ALERTS folder
Web queries Account issues, Giftcard / discount queries, VAT queries
Worn Returns Any query regarding an HOI or worn return
Google Sites
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