Social Media FAQ – Cancel & Amend Queries

Cancel & Amend – CAN POD

Hi, I have arranged for your order to be cancelled now. The funds may be ring-fenced by your bank but should drop back into your available balance within the next 2-3 working days. I hope this helps! 

Cancel & Amend – CAN PAYPAL 

Hi, I have arranged for your order to be cancelled now. As you paid via PayPal, the refund should appear into your account shortly. I hope this helps. 

Cancel & Amend – CAN KLARNA PAY LATER

Hi, I have arranged for your order to be cancelled now. As you have chosen our Klarna Pay Later payment scheme, this will be amended on your statement shortly. I hope this helps. 

Cancel & Amend – CAN’T 

Hi, I’m really sorry but your order has already been despatched so I am unable to cancel or make any changes to your order. You can take advantage of our amazing return policy post-delivery. Our full return policy can be found on our Returns Page: https://www.schuh.co.uk/help/returns/