KB: Availability

Availability can only be updated for 4 weeks ahead of the current date. Anything needing updated earlier than that date will need to be emailed to Jaimie and Steph to approve in the first instance and then update for you. If the request is unavailable they will advise via email why this is the case.

Setting up Default Availability (Desktop)

Click on the calendar on the week you wish to update from. Select Availability and then edit default availability starting from the Monday of that week.

You will be presented with a toggle option for each day of that week.

• Available for any shift – leave as full day (like Friday and Sunday below).

• Not available for any shift – toggle the blue button to off (like Monday and Tuesday below).

• Select specific times if they have availability only for a particular shift (like Wednesday, Thursday and Saturday below). We will add 30 mins to PT staff and 60 mins to FT staff in order to cover any shift amendments.

• Make sure to submit changes – press OK.

Please ensure the ‘hide my default availability’ option is not selected, as you will then not be able to see your availability on your calendar.

In the example we have just created you can see the availability on the calendar with an amber notification next to it. This advised the default availability is pending approval by Jaimie and Steph.

Employee: Setting up Default Availability (Mobile App)

Using the availability function on the app, you can update both default and ad hoc availability.

Any requests (which can only be made outside of the 4 week restriction) will be sent to Jaimie and Steph to approve or deny.

The request will show with an orange square until it is approved (the original availability will show with the green circle). Once approved, the new availability will show with the green cirle.

You can see the audit trail at the bottom of your screen as well.

Entering Ad Hoc Availability

If you have a particular event or need to change availability for a particular time period, you can do this through your work calendar. You will not be able to enter ad hoc availability requests within the next 4 weeks, only after this date. If this needs entered within the 4 weeks, Jaimie and Steph will need to complete.

Ad hoc requests follow the same processes as above. If requested, they will need to be approved in order to show on your calendar. You will receive a notification to advise.