Welcome to the Department tasks. Here you will find helpful how to's for the different tasks we complete to ensure we are providing the best service possible and making it EASY for our customers.
Await Courier Reply Alerts
Cages, WDYW & HOI Shelf
Call Logging & Alerts
Claims
Courier Investigation
Courier Quick Guides
FedEx Exceptions
FedEx Manual Labels
Fraud
Logging an HOI
Logging an ODE or RTS
Out Of Stock
Payments
Premiums & Statuses
Processing Returns & RP
Reception
Returns Investigation
Return To Senders
Social Media
UPS Manual Labels