Contact 911 and then the TOC and provide the following information regarding the situation:

1. Are there any apparent injuries?

   1. Is emergency care on the way to address the injured parties?

      1. If no law enforcement or EMT’s have been contacted, relay this information to the TOC.

      2. Do not attempt to assist injured parties, unless the situation they are in presents a greater threat to the injured parties. If the injured parties are in need of emergency care, and the maintenance personnel have been trained and certified in CPR and First Aid and feel confident that they can improve the situation, then administer care up to the level in which training has been provided following the Good Samaritan Act, Utah State Code 78B-4-501.

2. Gather as much information regarding the incident - Who/What/ When/Where/How

   1. Location

   2. What happened/occured?

3. Has the roadway been damaged to the point where it is not traversable?

   1. What assets have been damaged and to what extent, including but not limited to: 

      1. Structures

      2. Barriers

      3. Walls

      4. Pavement

      5. Guardrail 

      6. Fencing

      7. Signals / Cabinets

      8. Drainage structures 

      9. Others

   2. Take an inventory of what resources are needed to address the roadway and damaged assets.

   3. Does Maintenance have the resources needed to address the situation? If not, what other resources are needed? Be specific. Provide an estimate of the damage and approximate time frame to remediate. May include multiple phases, such as clearing a path for essential services, then repairing the assets.

      1. Take photos and videos if possible and send them to the district engineer, maintenance engineer, area supervisor, station supervisor, or others as directed (UDOT Structures). If the Maintenance personnel have access to ReadyOp and have been instructed to do so, send all information through ReadyOp. ReadyOp is an emergency priority network and additional info has been provided below.

      2. If instructed, reach out and begin to work with your region contract specialist to see what contracts are in place that can provide assistance.

         1. Refer to Chapter 17, Section 5 Emergency Procurement.

   4. Has this information been communicated to your supervisor?

4. Is Traffic Control needed to protect and control the site? Coordinate with Law Enforcement and IMT, if possible.

5. Take the appropriate action as instructed by law enforcement or the UDOT designee who is leading the response effort. 

6. Coordinate with the UDOT designee who is leading the response effort on what services Maintenance forces are to provide and who they need to communicate to avoid duplication of efforts. 

7. Coordinate with the Region Communications group.

The acronym “CHIPS SWEATERS” (See figure 18.5.1) has been used to help UDOT employees easily recite and remember the information that is needed in times of emergencies. This information along with the checklist provided above will help to ensure that all parties have the information necessary to make decisions regarding action and resources.

It is important for Maintenance personnel to understand what types of situations, and what resources are available to provide assistance during emergencies.

After calling 911 when coming upon a potential emergency situation, maintenance personnel should inform the Traffic Operations Center (TOC). The TOC can then help to identify and assemble the correct UDOT personnel to communicate, address, and handle the emergency situation. TOC phone: (801) 887-3700

In the event that traffic control is needed and Maintenance is asked to provide this service, work with the Procurement Division/Regions as they have traffic control contracts in place. These Agency Contract Search consist of providing and maintaining temporary traffic control devices for UDOT activities. If traffic control contacts are to be used during emergency situations, coordinate the setup, layout, and take down with the appropriate personnel. Work with region contracts specialists and Traffic & Safety as needed. 

The Structures Division emergency response plan is in Chapter 5 of the UDOT Bridge Management Manual (linked below) and provides a rapid, efficient, and uniform method of inspecting bridges and other minor structures following an event that potentially compromises their structural integrity. UDOT Maintenance personnel should document structural inspections in the EmergencyX app, which is available in the App Stores for both IOS and Android (see figure below). Access to structures within the applicable maintenance area can be granted by the UDOT Structures group. 

Maintenance forces typically use equipment to provide assistance in an emergency event, e.g. clearing debris, moving material etc. Ensure that all equipment being mobilized onto an emergency site has been accounted for and is in working condition. If the emergency situation calls for the use of several pieces of equipment for an extended period of time, an equipment check in and check out process should be set up along with an end of shift report on the performance of the equipment. This list will help those managing the situation to determine if more equipment is needed and what repairs need to be prioritized to keep the work progressing.

From the onset of the emergency, maintenance forces gather and procure the necessary materials to restore operations. There may be situations where the repair of the asset is temporary until a comprehensive plan can restore the asset or facility to full operations. Coordination between Maintenance and the individual(s)managing and overseeing the emergency is vital, ensuring that all materials are accounted for and have a schedule of delivery. This will ensure that materials are delivered to the emergency site as necessary. 

As discussed earlier in this chapter, there are procurement contracts available to assist in emergency situations. Work with the Region Contract Specialist. Coordinate with Central Procurement as they can provide guidance on how to best navigate the contracting process during an emergency. Depending upon the situation there may be opportunities to use contractors that are mobilized on nearby construction projects to assist with the emergency. Work with Region Leadership and Central Procurement to ensure that all protocols and approvals are in place.

UDOT is one of 16 Emergency Support Functions (ESFs) managed by the Utah Division of E. These ESFs are state and private sector agencies which form the State Emergency Response Team (SERT) and convene, virtually or in person at the State Emergency Operations Center. UDOT’s role is to staff the ESF-01 desk, Transportation, which is tasked with support all issues which relate to the roadway and transportation system. These Emergency Support Functions can be found in the EOP at the following location: EOP Emergency Support Functions. The EOP provides a brief description of all the areas where UDOT may be called in to provide assistance.