Central Maintenance presently contracts with a third party to oversee, preserve and provide day to day upkeep of Utah’s rest areas. The third party contractor is tasked with providing the necessary resources and supplies to keep the rest areas clean and operational.  

Central Maintenance holds regularly scheduled meetings with the third party contractor where they discuss the contractor’s performance, staffing, as well as review needs for the rest areas that are beyond the contractor’s scope of work. Central Maintenance determines what actions must be taken to make the necessary repairs such as hiring a specialized contractor or applying for Capital Improvement funds needed.

For any questions regarding the contractor, items of repair, or general inquiries should be directed to the Project Managers for the Lands and Buildings.

Rest Area Contract

Rest areas play a vital role in the safety of the traveling public and may be the only experience a traveler has with the state of Utah. It is imperative that the rest areas are operating and functioning as intended and that they are clean and sanitary at all times.

The third party contractor is responsible for all day to day activities and maintenance inside the curb line for the facility and grounds (see Figure below). Each rest area has site attendants, employed by the third party contractor who are responsible for the daily upkeep and maintenance. Below is a list of the contractor provided employee positions who assist with the rest areas and a partial list of their responsibilities. For a complete list of all the duties and responsibilities of the employees of the rest area contractor, please refer to the current contract noted above.

Services include but are not limited to maintaining the rest area in a clean and orderly condition, assuring that supplies are maintained, providing lawn and site care, emptying trash and other basic cleaning duties. Full-time rest areas are to be consecutively staffed for the duty hours required. Part-time rest area hours are not required to be consecutively staffed but must meet the requirements for that rest area location as indicated within the contract.

A site maintenance technician is qualified for the repair responsibilities of rest areas. Services include, but are not limited to, managing maintenance needs of the rest areas, painting, carpentry, and performing basic repairs of equipment, plumbing, irrigation(sprinkler systems), electrical, HVAC, and other facility needs as required, and any or all contractor-provided services.

The role of the area managers is to oversee the day to day operations of the rest areas, coordinate all repair work, and work directly with the contractor’s project manager to ensure proper adherence to contract requirements. It is expected that these individuals would provide the following functions:

● Complete site inspections to verify that cleanliness and daily maintenance is being met

● Provide maintenance work completion approval

● Verify that contract requirements are being met

● Ensure preventive maintenance plan is being followed

The role of the project manager for the contractor is to oversee all day to day operations of the rest areas and coordinate directly on items of interest with the UDOT project manager.

The UDOT Maintenance station supervisor or designee is to perform monthly inspections on the rest area to ensure compliance is being upheld with the contract. The monthly inspection should note any deficiencies or areas that need special attention by the third-party contractor.

The station is responsible for everything within the pavement up to the curb line (see figure above). This includes but is not limited too the following activities: 

• Monthly inspections (Using the Survey 123 app)

• Snow removal of the parking lots, entrance and exit ramps for the rest area facility as needed.

• Coordination with the Region Pavement Engineer to ensure that Rest Areas are captured in pavement preservation and/or rehabilitation projects within the limits of the Rest Area

• Pothole Patching of the Parking Lot pavement 

• Drainage Features (Storm drains, catch basins, inlets and outlets, etc.)

• Interstate/Highway information guide signs.

• UDOT’s high mast lighting.

View areas are where motorists or tourists can safely pull off the state highway into a parking lot to enjoy a scenic view or rest. These areas typically do not have any amenities to assist travelers. The maintenance station maintains the roadway/parking lot, signage along with the vegetation and litter for these view areas that reside within their station boundaries.