eCarUp Wiki

12. December 2024

Licenses 

• The monthly license can now be purchased on the web portal using a credit card. Link

03. December 2024

eCarUp App

IOS Version: 2.6.6

Android Version: 2.5.4 

• E-mail and password can be changed directly in the app. App

20. November 2024

Driver notification 2.0

• Find out more under the following link: Notification

Station operator notification

• Find out more at the following link: Notification

eCarUp license system

• eCarUp automates the license system so that licenses can be paid online from January 2025. Find out more here: License

28. August 2024

Driver Notification

• Find out more under the following link: Notification

13. June 2024

Insight into the payment status 

The payment status can now be queried in the CSV extended. 

• Find out more under the following link: Reports

10. May 2024

The "Reports" function has been improved. 

The RFID cards used (for known drivers) can now also be displayed in the CSV extended + special users can calculate a fictitious price for free loading under User Report. 

• Find out more under the following link: Reports

23. April 2024

Apple & Google Pay for the instant payment

• Find out more under the following link: Instant Payment more

12. April 2024

Helpful tool for :

• Payment receipts - drivers can retrieve their Stripe payment receipts themselves. 

• Labelling for charging stations (label template)

https://ecarup-tools.azurewebsites.net/

07. March 2024

eCarUp API

You can find more information here: eCarUp API 

05. February 2024

Monthly overview

You can find more information here: Driver

01. January 2024

From January 1, 2024, a new VAT rate of 8.1% will apply in Switzerland, which will also apply to charging at e-charging stations. In the video, we show you how quickly and easily you can adjust the VAT rate for charging electricity in the web portal.

31. Oktober 2023 

eCarUp alarm function

An alarm function can now also be set up for the OCPP stations. 

You can find out more under the following link: Alarms

01 & 02. Oktober 2023 

Release Notes eCarUp

In the account under news you will find the release notes of the iOS and Android version + additional exciting news about eCarUp. 

For each version change, a pop-up appears when you start the app.

23. August 2023

Disbursement receipts for station owners

Receipts can now be triggered again and the status of the transfer can be monitored live. 

• To do this, go to "Account" in the web portal

• Click on "Disbursement history

• Resend means that the receipt will be sent again to the ward owner email.

Comment field for payout receipt

It is now possible to add a comment or commission to the receipt. 

• Go to "Account" in the web portal.

• Click on "Overview

• Click on "Payout" and the following window appears

• Important: the payout will only be made from an amount of 10 CHF / EUR.

Uploading images via the web portal

It is now also possible to upload station images directly via the web portal:

• To do so, select the desired ward

• Station "Edit

New firewall rule for charging station network

This only affects companies that have a firewall rule in the charging station network. Since 20.07.2023 the eCarUp traffic is redirected via CloudFlare.

• The Auto-Export has the source IP: 20.250.108.43

• The stations are redirected via CloudFlare.

• - The DNS name is www.ecarup.com

• - The IP range is defined by CloudFlare. Here you can find a list of possible IP's https://www.cloudflare.com/de-de/ips/

29. March 2023

New firewall rule for charging station network

This only affects companies that have a firewall rule in the charging station network. Since 20.07.2023 the eCarUp traffic is redirected via CloudFlare.

The Auto-Export has the source IP: 20.250.108.43

The stations are redirected via CloudFlare.

• The DNS name is www.ecarup.com

• The IP range is defined by CloudFlare. Here is a list of possible IP's https://www.cloudflare.com/de-de/ips/

Function «Delete location» 

• In the web portal, it is now possible to remove an existing location directly from the map.

"Instant paying" has been completely revised.

• A permanent link is now sent to a mail address so that the charging session can be tracked or ended.

• In addition, the design has been adapted and the reserved amount has been increased from CHF/EUR 50 to CHF/EUR 60 and this information has been placed more prominently.

Template communication with end customers

• We have published a new template for communication with end customers (drivers) on our wiki. 

You can find the template under Downloads or under: Template Communication eCarUp End Customers

Instructions Application examples: 

• A step-by-step guide for standard configurations has been published on our wiki: Guide Standard Configurations