Register and / or Login:
Download the eCarUp app and create a free account.
Click on Yes in the menu at the bottom of the screen under "Account".
Select Login or Register
When logging in, you can also use the Forgotten password function to request a new password.
Download the eCarUp app and create a free account.
In the menu at the bottom of the screen under "Account" you can either log in or register.
When registering, you can also use the forgotten password function. Please click on the 3 points.
Functions in the app:
In the "Map" tab you can:
Find stations
Locate your current location
Search function (magnifying glass)
Filter by:
Availability
Connectors (Type2,CCS etc.)
Power (kW)
Available stations (online)
Scan the QR code of the station to be redirected directly to the corresponding station.
The "Nearby" tab you can see:
Shows the last visited stations
Lists the stations near you
In the "Account" tab you can:
Put your payment: Credit or debit card (CVC code required). All charges will be debited to the deposited card. The currency is automatically taken from the deposited card. You can find out more about the processing of financial transactions and their security on this Wiki page.The credit card can also be deleted.
Deposit your vehicle ID (currently only works with the Pico charging station)
Add an RFID card (e.g. company badge or key fob). See RFID / NFC Tags for step-by-step instructions.
FAQ for drivers and station owners
Contact
Account, here you can delete your eCarUp account. All data at eCarUp as well as at smart-me will be permanently deleted.
E-mail and password can be changed.
Get news (Release Notes)
Version history (e.g. V2.5.1-1)
Logout / Log off
In the "Loading" tab you can see:
All active charging processes including energy used and costs.
The history of the charging processes including energy used and costs.
Select the charging station and go directly to the station overview.
Charging process iOS
Charging process is active and can be seen under Charging
End the loading process
Click on the 3 dots at the top right
Charging process is pending
It is important that the charging process continues until the station sends us a stop. We therefore wait until the station sends us a response. In special cases, the station may go offline and only send us the stop when it comes online.