If you encounter problems during registration, you usually won't see a specific error message. This may be because you entered your email address with special characters or your password contains one of these special characters:
⚠️ Important: Your password may work on other platforms, such as the Android app or the web portal, since those platforms don't have the same issues with special characters.
If you couldn't find an answer to your question here, our support team will be happy to assist you.
Technical Support:
support@ecarup.com / +41 41 510 17 18
Technical Support Germany:
support@smartred.de / +49 (0) 7348 9870 510