Embedded Files
Video Tutorial Reports
Video Tutorial Reports
Functions
Functions
Evaluate consumption per charging station over any period of time
Evaluate consumption per user over any period of time
Reporting energy and costs
Reports in PDF, CSV or extended CSV
Value added tax self configurable
Open interfaces (API, MSCON, IS-E) for automatic data export
Creating reports
Creating reports
Log in to your eCarUp Account. You will be taken to the overview. Check whether all charging points for which you want to generate reports are already installed in your account. As soon as you have purchased the eCarUp Premium licences, the menu item "Reports" will appear in the upper navigation bar. Select this to get to the report overview.
Station Report
Station Report
Select one or more charging points. Then click on Create at the bottom left. In the pop-up window, you can now specify the VAT rate and the desired time period. Then select the desired format - you can currently choose between PDF, CSV or extended CSV. Then click on the button. All charging processes of all selected stations are displayed in chronological order. From left to right, you will see the station name, the start date, the charging time in seconds, the end date, an anonymised user number, the energy consumption, the price for the energy, the parking time, the price for the parking time and the total. The station report (CSV extended) also shows special users + additional information (see the article Station report CSV extended).
User Report
User Report
User reports can also be created using the same procedure. This shows the consumption data of a specific user for one or more charging points. This is particularly suitable for pool charging stations where several users share several eCarUp stations. Again, select the desired charging points and make the settings in the pop-up window. The user report can only be created for driver accounts that you have defined as "special users" for your stations. By clicking on the PDF or CSV button, only the consumption of this account for all selected charging stations is output (totalled). Alternatively, a price can also be calculated here for a "free" user.
Supported file formats
Supported file formats
An extended CSV export allows you to process the data in your own software solution. Alternatively, the eCarUp system offers open interfaces for automated data exchange (API, MSCONS, IS-E). Instructions for the eCarUp API can be found here: API Version 1
User report with price calculation
User report with price calculation
Reports can be created for stored users over a certain period of time. The user is shown here with the predefined price unprocessed in PDF or CSV.
A report with price and currency can be created subsequently for free users. Here the original price is overwritten and calculated with the price you define.
Example: A price can be calculated retrospectively for employees who charge free of charge. However, the collection remains with the station operator.
Important, currently the calculated price is not shown on the PDF & CSV.
Examples:
Examples:
Station Report in PDF
Station Report in PDF
eCarUp Station Report (1).pdfUser Report in PDF
User Report in PDF
eCarUp report_user_demo@ecarup.com_2023-09-20 (1).pdfStation report extended in CSV
Station report extended in CSV
The advanced station report CSV contains the following information:
Station name: Name of the charging station with serial number
Start date: Start time of the charging process
Duration: Duration of the charging process in seconds
End date: End of the charging process
User: This field shows who charged at the station.
An email address is displayed if a limited user is assigned to the station. This can be done via the Advanced User Management or directly at the station under “Station / Define User”
Cryptic characters (e.g., LshD4G0WaxPMH++hv55o) are displayed when an unknown user has charged at a public charging station.
Provider: Indicates the service used for charging.
Unknown: Applies to all transactions prior to May 6, 2024.
eCarUp: If the charge was made using an eCarUp account.
Hubject: If the charge was initiated via a Hubject (roaming) provider.
Mode: How authentication took place
Car ID, currently only in combination with the Pico charging station.
Cloud (activation via app, web portal, instant payment, API, or automatic charging process)
RFID card
Unknown (prior to the update rollout, May 6, 2024)
Identifier: The number of the RFID card; this is displayed only if the charge was initiated via RFID. In all other cases, it is empty.
Identifier Name: The name of the RFID card, provided the charge was initiated via RFID. In all other cases, it is empty.
Payment Status: Payment status; Paid = paid, notCharged = amount too low, Failed = funds cannot be collected from the customer (read more at the following link), Unknown = applies to all transactions prior to June 13, 2024
Energy price (CHF): The price set for the electricity
Parking price (CHF): The price for the parking space
Total (CHF or EUR): The total amount the station owner receives. (90%) Learn more about billing here.
Please note that any additional information (email address, ID tag, and RFID name) will only be listed if the user is known to and registered with the station operator.
Hint:
Hint:
Troubleshooting
Troubleshooting
Oops - Something unexpected has happened. Please try again.
This can happen with the report type User. A user is selected who has not made a load in the selected period.
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