eCarUp AG never holds the funds transferred via our platform. They belong either to the credit cardholder (driver) or directly to the station owner. This means that eCarUp is not a financial intermediary and does not manage third-party assets. Regulators in Switzerland and Europe require that, for such transactions (including those of the magnitude processed through eCarUp), the beneficial ownership of the funds be clarified. The funds transferred to the station owners’ accounts therefore legally belong to the verified person (whether a legal entity or an individual), and that person is responsible for their proper handling and accounting, as well as for protecting them against misuse.
You can find more information here to pay by credit card.
All financial transactions are processed through our payment service provider, Stripe. It is a certified and well-established online payment service with a global presence. So when you pay with a credit card on eCarUp, the standard processes for validation, secure data transmission, and data protection take place in the background. In addition, the transactions comply with anti-money laundering and banking laws throughout Europe. Learn more about security at Stripe here: Data Security and Privacy at Stripe
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We collect only the minimum information required by law. Of course, this information is treated with the strictest confidentiality and will not be used for any other purpose or disclosed to third parties.
Legal provisions regarding money laundering and transparency are subject to change and may therefore require adjustments to the eCarUp platform.
As part of the fight against terrorist financing, the EU is tightening transparency requirements for financial transactions in 2020 with the implementation of the Fifth Anti-Money Laundering Directive. For eCarUp station owners, this means that the identity of the account holder (whether an individual or a legal entity) must be established at all times and verified by entering identification information. You can find more information about the directive on this page.