Weekly meetings

Each agent will assign a day a week where the remaining news of the week will be dealt with. Additionally, improvement issues or alternate

requests that are required to improve the service provided will be discussed.

On the agenda of this session will be verified: packages in Miami without movement, packages without entry to Bodega Miami, packages retained

in Colombia, collections or returns, among others that require management. At the end, the minutes of the meeting are made, where what has been done and what is pending to be signed at the end is recorded.