OPERATIONS PROFESSIONAL 

The Operations Professional focuses on receiving and dispatching cargo for export, as well as providing customer service regarding any incidents. The initial responsibility involves receiving incoming shipments, ensuring proper documentation, verifying quantity and quality, and coordinating their appropriate storage until they are dispatched. Additionally, overseeing the process of dispatching the cargo to its final destination, especially during the last-mile delivery stage. This requires efficiently managing the necessary resources, such as vehicles and personnel, and ensuring that established deadlines are met.