How do I get my mail at my new address?

Welcome to your new Home! The first thing you should do is change your mailing address where applicable. Then work on getting the key for your mailbox if you were not provided one by our office.

You can change your address with the U.S. Post office here.

This is the information listed by the US Post Office as of 01/11/2019

Change Your Address

How to Change Your Address with the Postal Service

To let the post office know you are going to change your address and want your mail forwarded to your new location, you have two options:

  • Go to USPS.com/move to change your address online.
    • This is the fastest and easiest way, and you immediately get an email confirming the change.
    • There is a $1 charge to change your address online. You will need a credit or debit card and a valid email address. The $1 charge to your card is an identity verification fee to prevent fraud and make sure you’re the one making the change.
    • Warning: You don’t need to pay a separate company to change your address. Scammers may charge $40 or more to do what you can do for just $1 using the moving section of the official USPS.com website.
  • Go to your local post office and request a Mover’s Guide packet.
    • Inside the packet is PS Form 3575. Fill out this change of address form and give it to a postal worker behind the counter or drop it into the letter mail slot inside the post office.
    • You should receive a confirmation letter at your new address in five business days.


Some other important places to update your mailing address

  • DMV
  • Banks
  • Credit Cards
  • Insurance
  • Invoices or your employer
  • Global Entry/Nexus/TSA Pre✓
  • Online orders such as Amazon, online retailers and crowdfunding sites
  • Mailing lists
  • Any other regular Bills you receive

Mailboxes are different for every property - and the type of mailbox effects the process for getting a key.

P.O. Box

For some properties, you will need to obtain a P.O. Box -

How to Rent or Renew a Post Office Box

Learn the steps to reserve or renew and pay online for a post office box.

Cluster Boxes

A Cluster Box is a centralized unit of individually locked compartments for the delivery and collection of mail. This unit has been referred to as both a Neighborhood Delivery Collection Box Unit (NDCBU) and Cluster Box Unit (CBU).


Privately Owned

If the mailbox is for a house, condo, apartment or other physical residence, customers make arrangements to pick up the mailbox key(s) from the owner, manager or prior resident when they move in. The builder or property owner is responsible for providing lock and key service for privately owned cluster boxes.


USPS Cluster Box

The Postal Service is responsible for providing every customer a compartment lock and three (3) keys to his or her postal-owned Cluster Box Unit (CBU). No key deposits are required and customers may duplicate their keys at no expense to the Postal Service. The Postal Service keeps no duplicate keys and if the customer loses all the keys, the Postal Service will have to install a new lock and issue a new set of keys at the customer's expense. * Customers should return all compartment keys to the Post Office when they move from their residence. When a customer moves, the Post Office will change the lock before reissuing the compartment. The new customer is not charged for the first lock and keys even though the Postal Service replaced it. What are the General Guidelines for Cluster Box Delivery?

    • Letter carriers are instructed to deliver mail as addressed if they are unfamiliar with the recipient’s name. (Numbers on the boxes may not necessarily correlate with a mail recipient’s address.)
    • Cluster Box units often have parcel lockers. The parcel locker is used for items that are too large to fit in an individual box (compartment) within the Cluster Box. A key will be left in the mailbox to be used as a parcel locker key. This key has a tag that indicates the parcel locker that contains the item. Insert the key into the correct parcel locker, and the mail piece can be retrieved. The key will remain in the locker once it is inserted.
    • Letter carriers deliver accountable mailpieces to the point of address on the mail piece (condo, mobile home, etc).

Some Cluster Box units also contain a slot for "Outgoing Mail". Mail is collected from this slot by the carrier during regular mail delivery.