How can I dispute the results of my background check?

If you have documentation proving the results from our background check are incorrect, please visit and provide Appfolio Consumer Relations with the relevant documentation. You can call Appfolio Consumer Relations toll-free at (866) 359-3630.

Once Appfolio confirms there was an error on your background check results, please forward us the email from Appfolio. We will then be able to re-consider the application.