January 2013

AirLink GX400 for Verizon

• • • The first thing to do will be to get access to the Sierra Wireless ESN List on Google Drive.

    • This list contains all of the information you will need to record from the device.

    • The ESN is located on the bottom of the unit, as well as the side of the box it comes in. The IP, Asset, Lease Name and Installed Date will come later.

    • Record the ESN in the list on a new line.

    • Write the number of the line that you are editing on the box. This will help keep track of the devices if you are adding a large number of them. This will also help the mechanic in the field quickly identify the ESN you will need to verify during site installation.

    • Verify that the unit has come with a GPS cable, and an antenna.

    • IT IS IMPORTANT that these steps are followed to maintain an accurate record of the Sierra units out in the field. Once the unit is activated, it will need to be added to the database for the telemetry to function. Adding the device to the list of units on the google drive document is how the devices are compared and inserted.

Activation

• • • Email Verizon the ESN, or if you are activating many units, record all devices and send a list of ESN's to activate. Once they are activated you will receive a mapping of IP addresses to ESN numbers. Record these IP addresses in the Sierra Wireless ESN List.

    • Once you have the IP address, attach it to the TEST BENCH Unit located in the IT Department.

      • Hook the antenna up to the port on the unit labeled antenna.

      • Leave the GPS alone for now, chances are there will not be a good enough signal inside to locate the unit.

      • Plug the CAT 5 cable into the Ethernet port on the unit.

      • Plug the DC Power Cable into the back of the unit.

      • Turn the Unit on.

      • Let the unit boot. This will take 5 minutes or more. Once all of the lights are green, move to the next step.

      • NOTE: There should be two power supplies and two antennas hooked up to the test panel. Using both of these at the same time can greatly reduce the amount of time it takes to program a box of modems.

    • Place the IP address it in the URL of Chrome, followed by :9191. Seirra will tell you thier software only works with Explorer, however more issues have been noted when using Explorer. Chrome works just fine.

    • A valid URL will look like this 166.161.24.108:9191/

      • If the IP address is invalid, or the following page does not show up, please see Troubleshooting the GX400.

• • • Log in with these Credentials.

    • Once you are successfully logged in you should see a screen that looks like this.

      • Note, for ANY change that you make, you must click Apply for that SCREEN. Otherwise the changes will not take. So if you make a change in the security tab, BEFORE you move to the GPS tab, click Apply.

      • NOte, if you upload a template, only one window with changes needs the apply button clicked for the template to take effect. If you do not click apply, the template will not be loaded on reboot.

• • • The first thing you need to do is check the current firmware. The Firmware we use on the units in the field is GX_4.3.1.002.

      • If the firmware is newer than this, use the firmware template for the appropriate firmware version. The two templates currently available are at the bottom of the page.

      • Alternately, if the link at the bottom is out of date you can download the latest firmware here.

    • To check the status of the firmware, Under the Status Tab, click About. The firmware will be displayed here.

    • To upload new Firmware, click the Firmware link in the upper right hand corner of the page. When it asks you to choose a file, choose the file that you downloaded.

    • Click Update Firmware

    • Let the unit reboot, refresh the page.

    • Alternatively, you can select the 005 template at the bottom of this page for the 005 firmware version.

    • To apply the new template, click Upload in the upper right corner.

    • When it asks you to select a template file, choose the XML file you downloaded at the bottom of the page.

    • Once you are done with that, select Upload File to Device, then Load Template. It will be necessary to reboot the device (Don't forget to click apply!).

    • Once you have rebooted and refreshed the page, verify the following.

      • (It should be noted that 10.50.5.2 maps to the Omeron PC, and 10.50.5.3 maps to the screen.)

Under the Security Tab, Port Forwarding should look like this:

Under LAN, the Ethernet tab should look like this:

Under GPS, Server 1 should look like this:

Adding Units to the Database

• • Open your preferred SQL editor, and navigate to the scada.device table and insert a new row.

For the data insertion: (for fx_10_r_1_3)

Apply the changes, then go to the Scada link in the intranet to verify the unit is pulling data from the unit in the IT department.