This Policy is complete waiting on Field Service, Engineering, and EHSS approval.
The purpose of this procedure is to establish the minimum requirements for safely installing and setting up the Sierra Wireless Modem Model RV50 in a LOGIX control panel.
This procedure applies to all units with LOGIX control panels that are in currently in service in the field, Test Loop, at a repair shop, and or in storage yards that have the Sierra Wireless RV50 model Modem installed. Flogistix Service Technicians will perform the required steps to properly install and set up the Sierra Wireless RV50 model Modem. This procedure is to be used as a guide for the correct installation and set up of the RV50 Modem.
Before any work is performed a JSA needs to be done according to Flogistix procedure along with any Customer requirements before any work is started.
The RV50 is a 4G LTE capable modem that is now the standard modem on LOGIX panels. These modems have dual SIM cards with selectable carriers (Verizon or AT&T). The carrier can be manually switched between Verizon and AT&T at any time. The modem hardware utilizes the same power, antenna, and Ethernet connectors as the LS300 modems so they can replace any LS300 modem with no modifications to the existing LOGIX panel wiring.
NetSuite Part Numbers:
009-051-251 - RV50 Modem with Dual SIM cards (Verizon/AT&T)
009-051-251 - DIN Rail Mounting Bracket for RV50 Modem
RV50 Modem
The modems come pre-commissioned with IP address for both Verizon and AT&T. The IP addresses are clearly marked on the top of the modem. When a new modem is installed on a unit, IT will need to be provided the IP Address for the chosen carrier and the compressor asset unit number. The ESN number WILL NOT need to be provided.
NOTE: Verizon is the default primary carrier, and this will be the default IP when the unit is initially powered up. If the carrier needs to be changed to AT&T, refer to the section on SIM Card/Carrier information
RV50 Modem Connections
The modem connections are identical to the current LS300 modem, allowing an RV50 modem to replace any existing LS300 modem in the LOGIX panel. The RV50 power cable connection is identical to an LS300 modem, so existing power cable will work and wiring on new installations will be the same. the RV50 will use the existing styles if antennas/cables for Cellular and GPS communications. There is a third port labeled "Diversity", This is Not Used.
Installing or replacing the Power Cable.
Connect the supplied Power Cable to the Modem
Run power cable in LOGIX panel to (+24V) power terminal. Leave some slack in power cable before you cut it.
Twist the Red & White wire together and land on the (+24V) power terminal.
Land the Black wire in (-12V)
Leave the Green wire not connected for now.
Connecting the antenna cables:
The RV50 Data modems have 3 antenna ports on the modem. Flogistix LOGIX panels use two antennas, one is for the Cellular data and the other antenna is used for GPS. Make sure the antenna cables in the LOGIX panel are connected to the antenna ports on the RV50 labelled "Cellular" and "GPS" the third antenna port is labelled "Diversity". The port labelled "Diversity" is not used.
See example below. The "Cellular" & "GPS" ports are circled in Green and the "Diversity" port has a red X.
Connecting the Ethernet Cable:
After the RV50 modem has been installed, wired and is ready to be put in operation an Ethernet cable coming from the 5 port Ethernet hub in the LOGIX panel must be installed into the port labelled Ethernet.
When Ethernet cable is plugged in make sure there are two lights illuminated by the Ethernet port on the RV50.
Activity - The right LED is Solid Orange when a link is present and flashing Orange when there is activity.
Connection Speed - The Left LED light indicates the Ethernet connection speed:
Solid Green - 1000 Mbps.
Solid Orange - 100 Mbps
Off - 10 Mbps
LED Status Lights
SIM Card/Carrier Information
The RV50 modem comes with pre-installed SIM cards from Verizon and AT&T carriers. If Verizon is the preferred carrier for an area, No change is required. If AT&T is the preferred carrier, the modem will have to be manually configured to connect to an AT&T network. This can be achieved by either programming the modem through ACE Manager to select the AT&T SIM card as the primary SIM (the preferred method), or removing the Verizon SIM card and having the modem default to the Secondary AT&T SIM card. The first method is preferred as the removal of SIM cards increases likelihood of damage or loss of the SIM card.
Acessing SIM Cards
Locate SIM card panel and remove the two screws on the modem to access the SIM cards as shown in the example below.
The RV50 has two SIM card slots, the top slot labelled 1 is the primary, and the bottom labelled 2 is the secondary. The RV50 modems are the configured to have the Verizon SIM card in the top primary slot and the AT&T SIM card in the bottom secondary slot. The SIM cards MUST be in the correct slot. Also not the proper orientation of the SIM cards when they are installed, orientation is depicted on the modem itself.
Changing Carriers
By default the RV50 modems are configured to use the Primary SIM card, which is Verizon. There are two methods to change from Verizon to AT&T carrier service.
The preferred method for changing carriers is to use the ACE Manager to designate the bottom SIM card slot (that houses the AT&T SIM card) as the Primary SIM card slot. This may be locally with a direct Ethernet cable connections or remotely via Internet. If programming remotely via internet, you must be logged into the VPN telemetry.flogistix.com
Programming Locally
Connect an RJ45 Ethernet cable between the laptop and the Ehternet port of the modem. Power up the modem with a 24VDC power supply (If in a LOGIX panel, plug in power connector). Open a browser and 10.50.5.1:9191 in the address bar to access the ACE Manager configuration program.
Programming Remotely
Ensure modem is powered up and has antennas connected. Log into the VRN telemetry.flogistix.net Open a browser and enter Verizon IP address given on the modem followed by :9191(IE 10.25.3.63:9191) in the address bar to access the ACE Manager configuration program.
Login ACE Manager
Once communications have been established with the modem, the ACE Manager screen will appear. Enter the password 12345, then click on the Login button.
Once logged in you will be at the Status Screen. From the Status Screen click on the WAN/Cellular tab (as circled in the sample below):
Once in the WAN/Cellular page, click the + next to Multi SIM, which will drop down the SIM slot information: (as the sample shown below)
Next, in the Primary SIM field, change Slot 1 to Slot 2, by clicking on the box with the down arrow ( as shown in the example below)
Next, Click the Apply button and click OK in the dialog box that pops up:
Finally, the modem will need to be rebooted. Click the Reboot button: (as shown in the example below)
The modem is now configured for AT&T as a carrier and will use the AT&T IP address that is printed on the top of the modem.
Manual SIM Card Removal:
If it is not possible to directly connect or remotely access the modem to reconfigure the carrier using the ACE Manager, the Primary Verizon SIM card may be removed. This will cause the modem to default to the secondary SIM card slot, which contains the AT&T SIM card.
User must ensure that the Verizon SIM card is safely stored for future use.
Access the SIM card slots by removing the SIM card panel. Gently press the top SIM card inwards, the SIM card will pop out. remove the SIM card.
Either store the Verizon SIM card in a safe place or turn the Verizon card over and re-insert it in the #1 Primary SIM card slot (IE put the SIM card back in upside down) for storage.
Other Information:
If a modem needs to be reset, it should be done in one of the following ways. Do No Use the reset buttons on the modem. If the reset button is help for too long it can reset the modem to factory defaults, losing vital programming information that leaves the modem inoperable in a LOGIX panel.
Local Reset
Power should be cycled by removing the power cable for 5 seconds. Give the modem approximately 5 minutes to boot up before checking communications.
Remote Reset
Log into the modem using ACE Manager. From the Status screen click the Reboot button. A dialog box will appear, click "OK". Give the modem approximately 5 minutes to boot up before checking communications.
Management - Management is responsible for implementing, supporting, and enforcing the requirements of this procedure to their respective locations/area.
EHSS - Responsible to assist in the implementation of this procedure and to review for effectiveness.
Employees, Contractors, Vendors, ETC. - Are responsible to follow the follow the requirements outlined in this procedure and ask for assistance
This procedure applies to units with a current LOGIX panel that is capable of telemetry using a cell phone modem. This is applicable to all Flogistix employees, contractors, and temporary employees using this procedure.
Employees need to be aware of the possibility of electrical sparks or electrical shock from DC voltage from electrical contacts or by grounding, this also could cause an ignition hazard. Employees should be aware that units could contain flammable and toxic gasses. Potential for the possible hazards of gas ignition or fire, hot surfaces & fluids, rotating equipment. Risk of possible concentration of H2S. Hazardous gases could be in the units pressure vessels, cooler, or associated piping and risk of inhalation of hazardous gas fumes. Environmental spill of engine waste oil and production fluids.
All Personal Protective Equipment (PPE) for Field Mechanical duties apply for this procedure.
Four Gas Monitor, which is outlined in the Flogistix EHSS Manual, PPE Section 8, Procedure 8.3
This procedure applies to all units in service in the field, at a service shop, or in any storage yard.
Insure Flogistix personnel have proper safety certification or site orientation if required by the Flogistix Customer.
Insure Flogistix personnel adhere to any Customers safety practices.
Proper use of required tools
All employees shall be initially trained on the following topics:
Employee Personal Protective Equipment (PPE)
Lock Out Tag Out (LOTO) procedure according to Flogistix policy
Emergency and First Aid procedures
Methods and Observations that may be used to detect the presence or release of a hazardous chemicals or gas in the work place
Tools & Equipment Required
All employees performing Preventative Maintenance shall be required to have the listed tools to perform job tasks:
All required PPE according to Flogistix Safety Policy
Lock Out Tag Out LOTO items to properly perform LOTO procedure according to Flogistix policy
Basic Panel Training
Approvals
Field Service approved by:
Date:
Engineering approved by:
Date:
EHSS approved by:
Date: