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Design Challenge: How might we co-design an empathic culture in our school?
http://j.mp/2a8pyEn
Human-centered design is a process that has been used for decades to create better products, services, experiences, cultures and organizations that keep people’s needs at the core.
You’re invited to learn about and apply human-centered design in this workshop. Using the process and tools developed by IDEO and the Stanford d.school, this workshop will introduce you to human-centered design and help you generate, prototype and test your ideas quickly. We will apply this process to address a practical problem and project.
Signup Page: To take part add your name to this list.
Date: Thursday, August 4
Time: 9am PST/12pm EST (3.5 hours)
We use Google Hangouts for the Meeting Space.
Workshop is recorded to YouTube for educational purposes
Video: (Aug 4) Co-Designing our School Empathic Culture Workshop
Mural Meeting Room:
This is the work-space. You will need to make an account on Mural to use it.
You should have received an invitation by email.
Participants (8 max)
Salvador Moreno focusingmexico@gmail.com
Carol Placer carol.placer@gmail.com
Susan Stillman susan.stillman@6seconds.org
Ilaria Boffa. Ilaria.boffa@6seconds.org
Cath Caddell cathcaddell@gmail.com
Parth Savla parth.s.savla@gmail.com
Claire Woodroffe claire.woodroffe@familylinks.org.uk
Doug Lerch doug@seedsofawareness.org (no show)
Emails:
cathcaddell@gmail.com; focusingmexico@gmail.com; doug@seedsofawareness.org; carol.placer@gmail.com; parth.s.savla@gmail.com; claire.woodroffe@familylinks.org.uk; susan.stillman@6seconds.org; Ilaria.boffa@6seconds.org; EdwinRutsch@gmail.com
Workshop Feedback
Carol Placer
I Like... and I appreciate that you offer this workshop for free! You are generous with your time and energy, and you were exceptionally patient with all of us, and we struggled to understand how to use the software. I also appreciated the level of engagement from each participant, and the opportunity to receive and provide reflection.
I Wish...I had been prepared to use MURAL more effectively right from the start. Though I signed up for an account in advance and watched a brief introduction, it was not enough to prepare me for the tasks we would be doing. Also, I didn't receive or see the request to create an introduction until close to the start up time so I was not able to do that in advance. Once I started getting used to MURAL I liked it.
What if... the process of forming categories was switched around? I've had experience with the Institute for Cultural Affairs Technology of Participation training, and once all the post-it notes are generated the whole group gets involved in grouping ideas that seem to fit together. Once we have our groups we figure out what title would best describe the items that are in that group. It flows really well and the step of finding a title was meaningful and engaging. I'm just curious how that small tweak would play out.
Other Comments: I enjoyed connecting with everyone in my group, and I would also love to participate with a group of people who are at schools and want to apply the process and respond to the question from the perspective of their schools. I would like to participate in a full day training to learn more!
Thank you so much for offering this training Edwin, as well as for all the inspired work you to do to spread the practice of and understanding of empathy in the world!
Salvador Moreno
Susan Stillman
Ilaria Boffa
Check List Instructions for Participants
1. Use good computer equipment:
Try to use Google Chrome, it works best for Google Hangouts and MURAL
Use as large a screen and as powerful a computer as you can! (and the fastest Internet you can find). Cell phones do not work.
Use a mouse. (especially with Mural). Scratch pads are hard to use in MURAL.
iPad may not work; best to use a regular computer.
Use earbuds to avoid audio feedback.
try not to use WiFi but rather a direct connection for better and more reliable internet performance.
Agree to stay for the full workshop. We work as a team and having participants leave mid workshop disrupts the flow.
2. We use Google Hangouts On Air for Video Conferencing.
4. Before the Workshop - Create an account on Mural.ly
We will use the Mural platform for some of our design activities,.
We need participants emails, we will invite you to join Mural.
Participants will receive an invitation to a Mural room.
Before the workshop on the Mural page 1, create a introduction about yourself.
Play with the software to get familiar with it.
Presentation Notes:
Introductions
Fill out Introductions and play with Mural.
Welcome
Start Recording
Share Introductions
About Human Centered Design and this workshop (5 min)
Process we are learning is called Design Thinking, Human-centered design,
and Empathic Design. @HBR, @Book
What is level of experience with Design Thinking?
Design process is used by
Design schools and universities around the world.
Silicon Valley Startups and Big Corporations: IDEO, Apple, Google, IBM, Ford.
Also social Entrepreneurs and Non profits, IDEO.org
Design community (SF Design Week)
Process is moving into the k-16 schools
We will do a minimal iteration in 3.5 hr. I facilitate:
ongoing design teams.
We will design for an empathic school culture.
I'm developing an ongoing organization to design school empathic cultures.
We are creating a tool kit, website and ongoing workshops.
All the interviews, ideas, insights and prototypes created today will go into this.
Emotional Preparation
This will be very fasted paced,
You may feel overwhelmed, stressed and frustrated from;
The fast pace
Leaning new programs like Hangouts, Mural, etc.
Dealing with technical problems with computer, audio, Hangouts, Mural,
Leaning a new design process
Just go with it, voice any concerns, ask questions.
It should be rewarding. There's a learning curve on the technology and it's a great skill and mind set to learn and most people gain a lot from learning it.
Outline
1. Empathy - Interviews (45 min)
Sample Questions (2 min)
Interviewing ideas
5 whys, Why is empathy important to you in the school., why x5?
Ask For Stories?
Look for problems, related feelings and unmet needs?
Empathic Listening Reflection of understanding?
Show me.
Draw it
Do interviews (5 min pp)
2. Define (15 min)
Sort and Cluster Interviews (10 min)
Find themes and Insights
Craft How might we statements (5 min)
Select HMW - Vote
3. Ideate (20 minutes)
Brainstorming
About brainstorming
Defer Judgement
Wild Idea
Build on ideas of others
Stay on topic
Be visual
Go for Quantity - lots of ideas
brainstorming
yes and
yes and Idea cost $1 million
yes and Idea contains magic
Cluster (5 min)
Select (1 min)
4. Prototype (20 minutes)
5. Test (20 minutes)
6. Feedback (15 Min) 5 min write - 5 min share
7. Iterate - Plan to do it again.
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