2016-05-28 Intro HCD: IETA

Co-Designing the International Empathy Trainers Association.

Our first Online Meeting and Workshop to Co-design our Association. We will be hosting meetings every couple of weeks.

We will use Human-centered Design (Empathic Design) to being co-creating our association. Human-centered design is a process that has been used for decades to create better products, services, experiences, cultures and organizations that keep people’s needs at the core.

You’re invited to learn about and apply human-centered design in this workshop. Using the process and tools developed by IDEO and the Stanford d.school, this workshop will introduce you to human-centered design and help you generate, prototype and test your ideas quickly. We will apply this process to address a practical problem and project.

Also take a deep dive into learning how to build your empathy skills and apply them to fostering teamwork, creativity, innovation and action.

• See our last workshop.

• Learn more about Human-Centered Design

Participants (10 max)

1. Edwin Rutsch EdwinRutsch@gmail.com

   1. Raj raj.gill@telus.net

2. Kathy McGuire cefocusing@gmail.com

3. Lou Agosta LouAgosta@gmail.com

4. Mireille van Bremen mvanbremen@empathicpathway.com

5. 
   

Check List Instructions for Participants

☐ 1. Use good computer equipment:

• ☐ Try to use Google Chrome, it works best for Google Hangouts and MURAL

• ☐ Use as large a screen and as powerful a computer as you can! (and the fastest Internet you can find). Cell phones do not work.

• ☐ Use a mouse. (especially with Mural). Scratch pads are hard to use in MURAL.

• ☐ iPad may not work; best to use a regular computer.

• ☐ Use earbuds to avoid audio feedback.

• ☐ Try not to use WiFi but rather a direct connection for better and more reliable internet performance.

• ☐ Agree to stay for the full workshop. We work as a team and having participants leave mid workshop disrupts the flow.

☐ 2. We use Google Hangouts On Air for Video Conferencing.

See How to use Google Hangouts

☐ 3. View this Introduction to Design Video

☐ (MORE ABOUT HUMAN-CENTERED DESIGN)

☐ 4. Before the Workshop - Create an account on Mural.ly

• ☐ We will use the Mural platform for some of our design activities, MURAL is a program optimized for the design community.

• ☐ We need participants emails, we will invite you to join Mural.

• ☐ Participants will receive an invitation to a Mural room.

• ☐ Before the workshop on the Mural Page 1, create a introduction about yourself.

• ☐ Play with the software to get familiar with it.

☐ 5. Watch this Introduction to MURAL

Workshop Notes

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Start Recording

Personal Introductions in MURAL

About Human Centered Design (5 min)

• • Anyone Familiar with HCD?

  • Design process is used by Global Design community

  • Quickly Growing in Popularity

  • Popular in universities

  • Stanford d.school

  • Berlin Design School

  • Design For America - Social good

  • U.C Berkeley - Minor

• Moving into the K12 schools

• Silicon Valley Startups, SF Design Week

• Big Corporations building cultures around it.

  • Apple

  • Google

  • IBM

  • Ford.

• Also Social Entrepreneurs and Non Profits - IDEO.org,(DesignKit.org Resources)

• A Tool for Social Activists: Merge design process with empathy, nonviolence, peace, creativity, innovation.

Mural: Review of Design Process

• Empathy, Define, Ideate, Prototype and Test.

• • We will do a minimal iteration in 3 hr. We have a;

    • 8 hr workshop version

    • 7 week workshop version

Emotional Preparation

• This will be very fasted paced,

• You may feel overwhelmed, frustrated from;

  • The fast pace

  • Leaning new programs like Hangouts, Mural, etc.

  • Dealing with problems in the technology like Hangouts, Mural,

  • Learning a new HCD process

  • Working on a real world problem.

  • but that's ok. Just go with it.

• it's a great mind and tool set to learn and most people gain a lot from learning it.

Questions?

move to page 2

Outline

1. Empathy - Interviews (45 min)

• • Sample Questions (2 min)

  • Do interviews (5 min pp)

  • dig for feelings, needs, emotions and stories.

2. Define (15 min)

• • Sort and Cluster Interviews (10 min)

  • Find themes and Insights

  • Craft How might we statements (5 min)

  • Select HMW - Vote

3. Ideate (20 minutes)

• • Brainstorming

  • Cluster (5 min)

  • Select (1 min)

4. Prototype (20 minutes)

5. Test (20 minutes)

6. Feedback (15 Min) 5 min write - 5 min share

7. Iterate - Plan to do it again.