Embedded Files
Introduction to Human-Centered Design and Empathy An Online Workshop
April 16 and 23
http://j.mp/1RjYXs7
You’re invited to learn about human-centered design in a two-day hands-on workshop. Using the process and tools developed by IDEO.org, this workshop will introduce you to human-centered design, get you out in the field, and help you prototype and test your ideas quickly.
Also take a deep dive into learning how to build your empathy skills and apply them to fostering teamwork, creativity, innovation and action.
Registration $22 (covers supplies)
Our Design Challenge
How might we design a live and interactive 12 lesson online empathy training?
Workshops Dates
NOTE: This workshop and its facilitation team are not affiliated with or endorsed by IDEO.org. The workshop will be recorded to YouTube for educational purposes.
Part 1: Saturday: April 16, 8 am PST (3 hours)
Part 1: Saturday: April 16, 8 am PST (3 hours)
First part of the workshop. We will meet for three hours and go up to the research phase. Participants will be able to research during the week.
Video: Intro to Human-Centered Design & Empathy (Part 1) ws3: 2016-04-16
Part 2: Saturday: April 23, 8 am PST (5 hours)
Part 2: Saturday: April 23, 8 am PST (5 hours)
Second part of the workshop. Hangout Event:
Workshop Agenda
Workshop Agenda
Day 1:
Day 1:
01 WHAT IS HUMAN-CENTERED DESIGN?
02 INSPIRATION
Frame Your Design Challenge Research
Create a Plan
Field Research
Day 2:
Day 2:
03 IDEATION
Synthesis
Brainstorming
Prototyping
Field-Testing
Prototype Share Out
04 IMPLEMENTATION AND DEBRIEF
Implementation
Debrief and Reflections
Participants (Sign Up Here)
Send an email to EdwinRutsch@gmail.com that you would like to take part or have questions.
Facilitator
.Edwin Rutsch EdwinRutsch@gmail.com
Confirmed Participants (6 max)
.Sascha Bosetzky
Gerti Schoen
Michael Sheely
.
Check List Instructions for Participants
1. Use good computer equipment:
use as large a screen and as powerful a computer as you can! (and the fastest Internet you can find)
a mouse will be best (especially with Mural)
an iPad may not work; best to avoid for this experience
have earbuds available in case of audio feedback.
try not to use WiFi but rather a direct connection for better and more reliable internet performance.
2. We use Google Hangouts On Air for Video Conferencing.
Learn more about Human-Centered Design
4. Before the Workshop - Create an account on Mural.ly
We will use the Mural platform for some of our design activities,.
We need participants emails, we will invite you to join Mural.
Participants will receive an invitation to a Mural room.
Before the workshop on the Mural page 1, create a introduction about yourself.
Play with the software to get familiar with it.
Participant Links
Mural Page 1: (view) http://mur.al/b0jdPrn5
Introductions (slide 5)
Plan Research (slide 28)
Mural Page 2: (view) http://mur.al/bLOAroLy
Download Learnings (slide 39)
Find Themes and Insights (slide 40)
Craft HMW questions (slide 41-42)
Mural Page 3: (view) http://mur.al/m70g92Xw
Brainstorming (slide 53)
Mural Page 4: (view) http://mur.al/mBMRagr4
Prototyping Space (slide 62)
Mural Page 5: (view) http://mur.al/mBypwW41
Prototype Slide (slide 63)
Share Out Prep (slide 64-68)
Audience Feedback
Mural Page 6: (view) http://mur.al/m7AJAj51
Workshop debrief (slide 74)
Facilitators
Other Links
"The Facilitator's Guide to Introducing Human-Centered Design is a step-by-step guide to help you introduce new learners to this creative approach to problem solving"
Research Interviews
Participants field research and interviews will be posted here.
Research Questions:
How could your life improve by learning more empathy skills?
When is it hard for you to empathize?
Who do you want more empathy from?
What is challenging about learning empathy?
Tell me a story where you felt a strong surge of empathy/warmth toward another colleague?
How often do you feel isolated at your place of work?
In what way would you think empathy would be improving your life/business?
Do you like the way that people treat you/each other/the customer/the community/the environment at your company?
Imagine a meeting at your place of work: your are presenting a very dear idea and colleagues respond - how does that make you feel?
In what part of your life do you need more empathy?
What has been your experience in learning or growing in empathy? Tell a story
Would you be willing to pay for empathy training?
What does empathy mean to you?
Who in your life is most empathic?
Who in your life is least empathic?
Who do you consider a role model for empathy?
What would it mean to have the right amount of empathy in your life?
Who?
When considering who to talk to and learn from, seek out the voice of both extreme as well as mainstream users.
Couples/Families
Security Guards/Border Guard
Therapists/Coaches
Customer Service Employees
Government Administrative Staff
Community activists, members of the Unitarian Society in New Jersey where I live
Social workers
Business owners
Parents
Politicians
Edwin list
Prisoners
Empathy Trainers -
group and organization members, like in church members, Check with my family
nonviolence community
Where?
baby sitters
conductor on train
Military boot camp Trainee
PTSD recovery
What are you curious to learn?
Edwin: What motivates people to learn empathy?
How to foster empathy in a fast paces environments?
What are your expectations for empathy and what happens wen the expectation are disappointing?
What are the challenges that empathy can resolve?.
Benefits of the workshop
Learn the basics of the human-centered design process
Learn how to build your empathy skills and apply them to fostering teamwork, creativity, innovation and action.
Learn how to use Mural.ly, and online collaboration and design tool platform.
Feedback from workshop.
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