Embedded Files
Using the printers on a new computer
Download the driver file from the Sharp folder to the new computer from the short link arco.la/printerdrivers or from here. If you have trouble with this link then you can try this one (from the Sharp website) instead.
Plug your computer into a wired ethernet connection. There are some USB to ethernet adaptors available incase your computer does not have one.
Go to your downloads folder and run the downloaded Sharp installer.
Follow the instructions for advanced installation. You will need an admin password for your PC if you aren't using an admin account
The installer should find the printer, choose the address with only numbers if it gives you two options.
If it fails to find the printer try the custom installation option. Select the 'Specify condition' box.
In the "Hostname or IP address:" box type 192.168.7.223 and click next. Click next a bunch until it's finished and offers to print a test page.
Select the 'Sharp MX-2651' printer from the list when you print. You will need to close and reopen applications like Microsoft Word before you can print from them.
MAC instructions
https://global.sharp/products/copier/downloads/search/software/installguide/tips01593.html
Then go to print a document and 'Add Printer' with the IP address 192.168.9.223
NOTE: Installing the printers on Mac and Linux computers may require additional steps. You are welcome to try the drivers below, but you may need more support, please email it@arcolatheatre.com if you would like printing set up on these.
Maintaince:
The office printer is a Sharp MX-2651.
We have a service contract with Commercial group for the printer. This means that they will supply toner and other spares when required. Email mpsservice@commercial.co.uk quoting Sharp MX2651 05093041 to replace spares. There is a number for them on the printer.
Supplies and usage for the printer should be reported automatically to Commercial. The agent for this runs on Charlotte's desktop PC, so this needs to be running for the reporting to happen.
If there is a problem with the printer ring the support line number printed on the label on the front of the printer. Commercial should send an engineer by the following day.
Recycling:
Used toner cartridges go in the toner recycling box next to the printer. Cardboard boxes go in normal recycling.
To arrange collection of the full box or, to get more boxes, email
Printing from Adobe Acrobat
When printing from Adobe Acrobat, you may see a window warning of potential printer problems and advising you to change the settings to let the printer manage the colours. If this happens, click OK and change the settings. To do this, click print again and, when in the print window, click on the 'Advanced' button.
Then click on the 'Let printer determine colours' checkbox and click 'OK'.
Then print again. The same message will appear. This time, select 'I already changed this setting', tick the 'Don't show this again' checkbox and click 'OK' to print.
You should only have to do this once.
Details:
Our printers are serviced/provided by Commercial Group (who were
involved in an Innovate UK project with Arcola Energy).
Commercial group phone number: 01242 703400
Email to order toner/supplies or to report faults:
We are asked for monthly billing info reports on about the 20th each
month by Jeannie Newnham, Jeannie.Newnham@commercial.co.uk, who expects
a reply the same day. Just get the number of colour and B/W impressions
from the printer page for the Xerox printer and, if used, the Lexmark
one, which you'll have to turn on.
The serial numbers for Commercial Group are:
Xerox: 3913973967
Lexmark: 5026359423WZP
The model of the Xerox is a AltaLink C8045 with the built-in controller
and a finisher unit. The Lexmark is a C4150.
They are assigned the same IP address based on their MAC address by the
DrayTek router and, I think are probably configured to use that address
rather than get an address by DHCP anyway. Then Xerox is 192.168.7.222,
the Lexmark is 192.168.7.221. Both have web interfaces.
Xerox and Lexmark Printer Drivers - https://drive.google.com/open?id=0B-2sGgPfWc-lT2NORlVYLW5HbkU
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