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Welcome to Arcola!
This page is for all staff, freelancers, volunteers, work-experience placements
Arcola recognises that its people are central to its success and that all employees new to the company or transferred to a new department will require a period of acclimatisation. To enable all new or transferred employees to become effective and efficient in their role as quickly as possible, it is essential that they receive a timely and relevant induction.
As a fresh team member, there are a few things we would like you to know in order to make your time at Arcola as safe, happy and successful as possible. Please spend some time to go through the induction page and complete this checklist as you proceed with your induction (link checklist here).
Section 1: Arcola
Check out the links below to learn more about Arcola:
Section 2: Your Workplace
Your line manager will primarily help you to find your way around, and know who's who. On your first day you will find out about:
Home
- Online Team and Staff meetings
- Organisational Chart
Office
- Walk about; where the toilet, kitchen, coffee is
- Desk location and introductions to people
- Organisational chart (Link to People List)
- Building access codes
Staff Kitchen and Facilities (Office only)
Located opposite Studio 4, behind the blue door (if locked, please ask for the code). Here you will find a small kitchen with fridge, microwave, kettle and sink. These facilities are shared, so please do keep them clean and tidy. You will also find a unisex staff toilet. Public toilets, as well as our disabled toilet are located on the ground floor, next to Studio 2.
Section 3: Health and Safety
At Arcola, we believe that no job is so important that we can't take the time to do it safely. It's imperative that you understand your responsibilities, as well as the processes and procedures that support you in doing your job safely. Please spend some time familiarising yourself with, and understanding the following information:
- Health and safety policy and management https://drive.google.com/file/d/1ikLWdTQrilZe265JZ3FjzARESF_g84S1/view
- Arcola Energy - Site Inductions for all Sites
- Reporting incidents and accidents
- What to do in an emergency (Fire, first aid)
- Your responsibilities as an employee
If you see, or are asked to do something that you think is unsafe, report it to Peter Stephens, your line manager or Jamie-Lee
Section 4: Competency Review and Tracking
Section 5: People
In this section you will find links to all of the essential policies which define how we work to ensure clarity across many people and partner organisations. Please take some time to read and understand the following policies, and familiarise yourself with the information.
- HR:
Section 6: Finance:
Pay date and methods (payslips and BACS)
Dealing with expenses
More info here: Dext
Pension and other benefits:
More info here: Payments & Benefits
Please email accounts@arcolaenergy.com for enquiries.
Section 7: Computers and Equipment
Clever and efficient use of IT (computers and Internet services) is fundamental to Arcola being able to operate a very large programme of activities. It is crucial that you quickly become familiar with the systems used. We are always open to better ways of doing so if you spot something which could be done better, please share it.
The IT team will explain all of the systems and tools that will apply to your role, and guide you through the following:
- Hand over IT equipment (if appropriate)
- Demonstrate/explain our basic tools: Google OS apps (Drive, Mail, Docs, Sheets(etc), File Stream) and Basecamp
- Passwords for Wifi, and which network to use
- Acceptable use
- Printing and scanning
- Reporting IT issues for resolution
- Document register (Arcola Energy)
- Communications
Section 8: Business Administration
Quality:
Anti Bribery and Corruption
Arcola is committed to applying the highest standards of ethical conduct and integrity in its business activities in the UK and overseas. Every employee and individual acting on Arcola's behalf is responsible for maintaining our reputation and for conducting company business honestly and professionally.
We take a zero-tolerance approach to bribery and corruption and are committed to acting professionally, fairly and with integrity in all our business dealings and relationships wherever we operate.
Non-disclosure Agreements (NDA's)
Our competitive advantage is strongly linked to our technical capability and know-how. In order to protect this, we may need to take steps to formally protect our discussions by agreeing to use an NDA with the supplier or customer that we are working with. If you find yourself in a position where you need to share technical or commercial information and think that an NDA may be appropriate, please ask Simon Mylius or Joe Stevenson.
Insurance
Our staff, volunteers and activities are covered. Other companies in the building need their own.
More info here: https://sites.google.com/a/arcolatheatre.com/staff-info/000-integrated-management-system-ims/08-operation/insurance
Personal Property
Not covered by our insurance - don't bring anything you are not willing to lose, and be careful with your stuff.
Section 9: Further Learning and Training
There is likely much more that you need to know in order to do your job. Your Line Manager will provide you with further instructions and links to information.
***IF IN DOUBT ASK***
Further information for: (THEATRE)
Random reading:
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