Our key external reporting is to Arts Council England and this framework should be used to drive all other reporting and evaluation.
https://www.artscouncil.org.uk/our-data/our-npos-and-annual-data-survey
Arts Council Annual Submission - Data Sources
Org Profile – Staff
Core staff – by Gender/Age/Ethnicity - from Payroll records (who to count) & Starter Form (demographics)
Contractors – by Gender/Age/Ethnicity - from Accounts (who to count) & Starter Form (demographics of Tech, Participation) & Richard ?? (Artists)
Board - by Gender/Age/Ethnicity – from Board records (Ben)
Volunteers – by Gender & Hours - from FoH, CE, Tech, Office (who) & Starter Form (demographics)
Who to count (2018-19 Guidance)
- Staff on 31st March 2019
- Contractors - between 1st April 2018 and 31st March 2019
- Company Members (actors etc) - include in both years if the show and/or rehearsal runs across year end
- Creative Team - include in the year in which the show opened.
Financials
From customised ACE tables in Accounts book. Statutory Accounts to be finished by June in future.
Summary of Work
% disability - Show Summary table in Accounts
% BME - Show Summary table in Accounts
% international (incoming) - Show Summary table in Accounts
Ticketed audience by Borough – from Spektrix, processed to Local Authority.
Estimated audience by borough – estimate (Hackney)
New Commissions - Show Summary table in Accounts
UK Artists commissioned - Show Summary table in Accounts
Non-UK artists commissioned - Show Summary table in Accounts
Residencies – N/a
Public art commissions – N/A
Performances, Productions, Presentations - all from Show Summary Table in Accounts
Our Productions of new commissions (see notes)
Our Productions of other new work (see notes)
Our New productions of established repertoire
Our Revivals
Productions by visiting organisations
Total number performances - Spektrix
Total known attendance – Spektrix incl Youth etc. NEED TO ADD EVENTS WHERE POSSIBLE
Estimated attendance - estimate
Accessible performances: Captioning
Accessible performances: BSL
Accessible performances: Audio
Performances for Children 0-19
Tickets for Children 0-19
Estimated for Children 0-19
Total number of tickets available –
Total number of tickets sold - Spektrix Ticket sales Analysis (slightly different to show-by-show)
Number of concessionary / discounted tickets used - Spektrix Ticket sales Analysis
Total ticket yield (see notes) - Spektrix Ticket sales Analysis
Average ticket yield
Formal Education – from CE Summary Tables in Accounts
NARRATIVE
Five Top Achievements
- Art
- Learning & Participation
- Green
- Business Development
- Individual giving & Audience Engagement
ACE KPIs
Goal 1 Talent and artistic excellence are thriving and celebrated
KPI 1: Indicate what you are doing to ensure that excellent art/culture happens and how you will know you have been successful.
Goal2 More people experience and are inspired by the arts
KPI 2: Implement an improved method for audience data collection and interpretation. Please tell us how you have performed against this mandatory key performance indicator.
KPI 3: Increase the amount of activity made available to audiences digitally.
KPI 4: Increase the organisation's engagement and reach.
Goal 3 The arts/museums and libraries are sustainable, resilient and innovative
KPI 5: Indicate the organisation's amount of contributed income (Contributed income includes sponsorship, donations and grants from trusts and foundations).
Year Amount % of total income
2013/14 (actual)
2014/15 (actual)
2015/16 (projected)
Goal 4 The arts leadership and workforce are diverse and highly skilled
Ben to report
Goal 5 Every child and young person has the opportunity to experience the richness of the arts/
Creative Engagement department report
Equality Action Plan
Update on ArcolaLAB and wider Diversity work
Environmental Sustainability Policy and Action Plan
Update Green activities
Self-evaluation
Update on activities on our QMS
Once we have ISO9001 Certification, we will be externally audited every 3 years (initial certification end of 2019).
In addition to external audits we perform annual Internal audits to ensure that our activities are compliant with the requirements of our quality management system as well as with the requirements of the ISO 9001 QMS standard.
Management reviews are performed more often (e.g. 2 - 4 times a year). Requirements for QMS improvement, changes and resourcing are discussed in the management reviews. The results of internal audits are possible inputs to management reviews. Copy of a typical management review agenda is available below.
TO BE UPDATED FOR THEATRE