Software, IT and Phones

For any questions or requests, contact us either by:

1. Emailing it@arcolatheatre.com

2. Finding Nick or Martin at their desks near back of main office

3. Calling Nick (07766 401 392, anytime 24/7, will not answer if asleep or busy) or Martin (if urgent, do not abuse, 07 521 299 673).

Objectives:

 - Efficient, secure integrated systems for planning, recording, analysing and reporting on our activities. Including finance, audience characteristics, performance

 - Engagement of all staff in data systems to improve their efficacy and understanding of impact on organisation performance.

Quality Management:

 - Audit of financial systems as part of annual accounts audit process

 - Board of Trustees sign-off of reporting to Arts Council

KPIs:

 - Maximum efficiency and functionality for whole organisation

 - Minimal lost time due to system failures / inefficiency

 - Minimal time taken to maintain systems