Embedded Files
This guide is focused on ensuring a positive volunteer experience through effective volunteer management while volunteers are on program. Take a look at this video to learn more
This document was created to give you some inspiration on how to get to know volunteers, practice conflict resolution skills personally and with a group, and things to keep in mind when dealing with differences on program
All Hands and Hearts Volunteer Waiver and Hold Harmless Agreement VOLUNTEER WAIVER: All volunteers must complete this waiver and hold harmless agreement before being accepted to volunteer.
Code of ConductCODE OF CONDUCT: All volunteers must sign the Code of Conduct before joining a program and review on arrival.
1300_HSS_POL003.1.1 - Child Protection Code of ConductCHILD PROTECTION CODE OF CONDUCT: All volunteers must sign this Child Protection Code of Conduct before joining a program, and review on arrival.
300_Volunteer Forecast ModelVOLUNTEER FORECAST MODEL: Defines and explains the forecast model that we use to schedule volunteers to our programs.
300_Translating Volunteer PaperworkTRANSLATING DOCUMENTATION: How to correctly translate the volunteer hold harmless waivers, code of conduct, and child protection policy, and how these should be retained.
300_Volunteer Break GuidelinesBREAK POLICY: Provides an overview of the volunteer break policy so there is a fair and consistent approach across all programs that prioritizes the mental health of our volunteers.
300_Staff WaiversSTAFF WAIVER PROCESS: Outlines how we coordinate staff visiting programs and collect and retain their paperwork.
300_Volunteer Visa Request ProcessVISA REQUEST LETTERS: Outlines the process and communication when a volunteer requests a visa letter in order to join our program.
300_Volunteer Coordination: GroupsCOORDINATING VOLUNTEER GROUPS: The document outlines how we coordinate volunteer groups.
300_Volunteer Extension GuidelinesEXTENSION GUIDELINES: The document outlines how we manage volunteer extensions.
300_Volunteer Coordination: Standard CommunicationsVOLUNTEER COMMUNICATION: This document outlines the communication sent to volunteers at each stage of the coordination process.
300_Volunteer Coordination: Rapid ResponseCOORDINATING VOLUNTEERS IN A RAPID RESPONSE: This document outlines how we coordinate volunteers in a rapid response.
AHAH FAQs_Updated JUN20AHAH FAQs: Frequently asked questions from volunteers with canned responses to support staff in answering.
Volunteer Request Process VOLUNTEER REQUEST PROCESS: To outline the ideal process around requesting volunteers.
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