There are two key SOPs below to support teams in managing this process, however if you are ever in doubt simply email vehicle_accident_notifications@allhandsandhearts.org and our Finance and/or Logistics team are here to support you.Â
This SOP outlines the actions to take immediately after an accident to secure the scene, take photos and exchange insurance information. A printed version of this is in all vehicle binders
NB. We recommend everyone reads at least this.
This SOP outlines the actions to take once the immediate scene management is complete. It covers how to work with Logistics & Finance as well as coordinating with the rental agency.
This is the Salesforce form linked as a key step in the 'Full Vehicle Accident Procedure' SOP; to be completed as soon as possible.
There is also a paper version of this included in the above SOP, if teams would like to print.
Need something else? Why not head back to the main Vehicle Management Portal Page or Check out our master Vehicle Management SOP