Embedded Files
Effective Communication
Effective Communication
"We need to figure out how we go into conversations not looking for the victory, but the progress" - Julia Dhar
You will learn how a clear intention is the basis of an effective communication, and how understanding your audience ensures that the message gets delivered.
how to speak so that people want to listen
how to speak so that people want to listen
10 minute TED Talk
10 ways to have a better conversation
10 ways to have a better conversation
10 minute TED Talk
Negotiation Skills
Negotiation Skills
A good introduction to the art of negotiating.Β
Learn how to build and maintain trust to find common ground with the other party. Hone your negotiation skills by exploring how people with different personality types may react during negotiations and how to manage emotions, interests, facilitate agreements, overcome resistance, and close a negotiation.
Problem Solving
Problem Solving
Learn to understand that what appear on the surface of a problem may not be it's true cause.
Learn how to build and maintain trust to find common ground with the other party. Hone your negotiation skills by exploring how people with different personality types may react during negotiations and how to manage emotions, interests, facilitate agreements, overcome resistance, and close a negotiation.
How to Solve a Problem in Four Steps
How to Solve a Problem in Four Steps
Using the concept IDEA to identify the problem, develop solutions, execute a plan and then assess your results.
Business Writing
Business Writing
Learn the importance of using short and familiar words, concrete and specific language.Β Explore tips for being more concise in your writing and best practices for organizing content.Β
We've all had to do this, but do we really know how?
Eats, Shoots and Leaves
Eats, Shoots and Leaves
This 1-hour audiobook boldly defends proper punctuation.
Eats, Shoots and Leaves (short) π
Page updated
Report abuse