nON-U.S. TEAM MEMBER MONTHLY PAYMENT PROCESSING

We have put together some most commonly asked questions and answers on how your monthly payments are processed. Please feel free to reach out to Payroll@allhandsandhearts.org if you have additional questions.

Non-U.S. Team Member Payment Processing

• Payment Timing: You are paid by Bill.com on or before the second Friday of each month for the previous month's work. International payment timing can vary.

• Invoices: No monthly invoices are required for non-U.S. team members.

• Partial Month Payments: Your monthly rate is divided by the number of days in the month, then multiplied by the number of days you worked.

• Currency: Payments are made in US dollars. Bill.com or your bank can convert to your local currency; rates vary daily. Choose what method is best for your situation.

• Bill.com Account: Creating a free Bill.com account is optional. It lets you view payments, change currency, and update banking details.

• US Bank Accounts: Bill.com does not support non-U.S. addresses with U.S. bank accounts, but your U.S. account can be set up directly by Payroll staff.

• Banking Updates: Contact Payroll@allhandsandhearts.org or use the form linked below to update banking information.

• Contract Changes: If your contract rate or location changes, your details are updated automatically by Payroll staff.

• Rate Changes During Month: You are paid according to the applicable rate for each day worked.

• Payment Notifications: You will receive multiple notifications during the payment cycle to your AH&H email.

• Questions: For payment issues, email Payroll@allhandsandhearts.org. For other questions, contact HR@allhandsandhearts.org

• Prorate Calculations: Monthly prorated payments are calculated by total month payment / days in month X total days worked in month.