The group notification functions allows Admins to engage in targeted marketing campaigns by sending messages to select registered portal users directly to their portal's account Notification inbox. it is a custom message that can be sent to registered portal users directly to their e-Account notification inbox. Notification messages can be classified as Bill and Payment, Promotional, or Account Management.

the following steps illustrates the process of sending a notification:

Step 1: Navigate to the following URL: https://www.fwcustomer.org/fairfax. User will enter their 1) User Name and 2) Password, then click Login.

Step 2: If verification is successful, the user will be navigated to the Customer Search page. On the left-hand navigation select Notifications then Send Notification.

Step 3: Send Notification page will be displayed. The following are the user admin will complete the following fields in order to send a notification to users:

1. Template:

This is an optional field, where admin user's can select any pre-defined templates that they created in Manage Templates

2. Type:

This is a required field, where admin user's must select the type of this notification whether it is:

a. Bill and Payment

b. Promotional

c. Account Management

3. Recipients/Groups:

This is also a required field, where admin user's must select a group of recipient from the popup, the displayed groups are pre-defined in "Create & Manage Groups"

a. Admin user's can select directly the desired group of recipients from the table

b. Admin user's can search for a certain group of recipients by clicking on Search button and filling the needed fields.

4. Subject:

Subject is a required field, where admin user's must input the desired title of this notification

5. Message:

Message is a required field as well, where admin user's must input the body of the notification.