Customers can view a PDF image of their paper bill through the FW Portal. The Billing & Payment page displays all PDF bill images (if the account has been active in SAP for this duration and the PDFs are available).
Step 1: From the Dashboard page, the customer clicks the Billing & Payment tab in the left-hand navigation pane.
Step 2: Customers can view a PDF of their monthly Bill by clicking the VIEW button for the desired item.
Step 3: The FW Portal will retrieve a PDF image of the selected document and present the PDF in a separate browser tab. The customer can close the tab to return to the Portal.