Bank Payments will be enabled to be scheduled for both Guest Payment and Logged In Pay Now features. It gives the customer the ability to schedule the payments in advance, see the scheduled payments in their payment history and have the ability to cancel a scheduled payment till a certain cutoff date/time. The cancellation feature will also be available for same day payments until the cut off time.

• Pay Now

Step 1: Navigate to the following URL: https://www.fwcustomer.org/fairfax. Customer will enter their 1) User Name and 2) Password, then click Login.

Step 2: Users click Pay Now button

Step 3:The Pay Now popup displays; users pick Bank Account as the payment method and select the desired Bank Account from the dropdown; users select the date that they want to pay on, using the Scheduled Payment Date field; and users submit their payment.

• One Time Payment

Step 1: Users enter the account information then click Next

Step 2: Users toggle on to acknowledge that they read the terms and condition to proceed to the next step then hit Next button

Step 3: Users select Bank Account as the Payment Method then enter the required information, and select the date they want to pay the amount on in Scheduled Payment date field then click Review