• Customers may submit one time bank payments, or enroll in Auto Debit. For information on automatic bank draft, see Auto Debit - Enroll.

• Customers may make a payment on their account even if their total balance is zero.

Step 1: Click the Pay Now link under the Current Charges amount box displayed in the top section of the Dashboard and Bill screens.

Step 2: The following payment pop-up will open. The default Payment Method will be bank account.

Step 3: From the drop down list select the relevant Bank Account.

Step 4: Select the payment amount. Customers can select from the following. The Total Payment Amount will change after the customer chooses a payment option.

1. Current Charges: This is the "Current Charges" amount presented on the latest customer bill.

2. Total Balance: This is the total outstanding account balance.

3. Other Amount: Entered by the customer

(Outdated screenshot)

Step 5: Click Review. The Review your Payment popup will be displayed.

Step 6: Click Submit. The customer will receive a receipt confirming their payment submission. The customer can click Print to save or print a copy for their records. Click Close to proceed.

Step 7: The customer will receive an email confirming their payment submission.