Rate Information Links
This section describes additional features found throughout the customer portal via mobile.
This section describes additional features found throughout the customer portal via mobile.
Customers can view the current billing Rates by clicking the following link, located on the Overview page. Customers will be directed to the Fairfax Water website:
https://www.fairfaxwater.org/rates
https://www.fairfaxwater.org/sewer-charges
Step 1: Open the FW Customer Mobile app on your mobile device. Customer will enter their 1) User Name and 2) Password, then click Login.
Step 2: Click on "Account Overview" button on the customer's dashboard
Step 3: Account Overview page will be displayed containing details about the account, Customers will be directed to the Fairfax Water website if clicked on one of the links under "Rate Information" :
1-View Water Rate and Billing information --> https://www.fairfaxwater.org/rates
2-View Sewer Rate and Billing information --> https://www.fairfaxwater.org/sewer-charges