What is RPM's 100 Day "New Client" Experience?

Day 1 - Sign Up. Welcome to RPM! We'll introduce you to our Team and Self Service Resources like this OwnerFAQ.RPM101.com

Day 2 - Is there a Handbook that explains how you manage rentals? Yes, please see the Owner's Handbook.

Day 2 - When is my property ready to be listed and marketed?

Day 5 - How can I update my preferences? -> Owner Preferences

Day 5 - Do you have a Self Service Help Center? Yes, see Self Service Tools.

Day 5 - What does the Owner Leasing Update Mean?

Day 8 - How do I access my Owner portal?

Day 8 - When is rent deposited into my bank account? What does the deposit look like in my bank from an RPM Owner Draw?

Day 8 - RPM Owner Portal Overview

Day 8 - Owner statement explained

Day 10 - Do you have a blog with updated information on local vacancy and rental rates?

Day 10 - What is the best way to contact you?

Day 20 - What are the insurance requirements?

Day 50 - How do I refer my friends and family to you?

Day 60 - What happens when my property has a maintenance issue?

Day 60 - What is RPM's policy regarding emergency maintenance?

Day 75 - Does RPM conduct scheduled property drive-bys?

Day 75 - How can I sign up for recurring Property Condition Reviews?

Day 75 - Why do you recommend regular preventative maintenance checks?

Day 80 - What is the Property Turnover process?

Day 80 - What are common turnover repairs at RPM properties?

Day 80 - What are the consequences of not doing certain repairs?

Day 80 - What are some of the California Civil Code that need to be followed?

Day 80 - What are the top 10 maintenance tasks to reduce property issues?

Day 90 - What is the move out process?

Day 100 - How do I refer my friends and family to you?