What is RPM's 100 Day "New Client" Experience?
Day 2 - Is there a Handbook that explains how you manage rentals? Yes, please see the Owner's Handbook.
Day 2 - When is my property ready to be listed and marketed?
Day 5 - How can I update my preferences? -> Owner Preferences
Day 5 - Do you have a Self Service Help Center? Yes, see Self Service Tools.
Day 5 - What does the Owner Leasing Update Mean?
Day 8 - How do I access my Owner portal?
Day 8 - RPM Owner Portal Overview
Day 8 - Owner statement explained
Day 10 - Do you have a blog with updated information on local vacancy and rental rates?
Day 10 - What is the best way to contact you?
Day 20 - What are the insurance requirements?
Day 50 - How do I refer my friends and family to you?
Day 60 - What happens when my property has a maintenance issue?
Day 60 - What is RPM's policy regarding emergency maintenance?
Day 75 - Does RPM conduct scheduled property drive-bys?
Day 75 - How can I sign up for recurring Property Condition Reviews?
Day 75 - Why do you recommend regular preventative maintenance checks?
Day 80 - What is the Property Turnover process?
Day 80 - What are common turnover repairs at RPM properties?
Day 80 - What are the consequences of not doing certain repairs?
Day 80 - What are some of the California Civil Code that need to be followed?
Day 80 - What are the top 10 maintenance tasks to reduce property issues?
Day 90 - What is the move out process?
Day 100 - How do I refer my friends and family to you?