What do I need to get started?

After signing the Property Management Agreement, you'll need to provide the following information about each property so we know it's ready for our management:

• Name of owning entity

• Employer Identification Number (EIN) of owning entity, if owning entity is a company

• Articles of Incorporation of owning entity, if owning entity is a company

• A copy of the deed

• Proof of insurance with RPM listed as co-insured (details)

Property access:

• Keys: We must have the keys to the property, whether it's vacant or tenanted. You can send us a copy of the keys using the KeyMe app, or you can mail them to us at 3109 H, Eureka, CA 95503. Alternatively, we can pick up the keys from a local representative.

Here's what we need for each vacant property:

• Is the property rent-ready? RPM manages properties that are already in rent-ready condition. If your property needs significant rehab, RPM can't take over until the rehab is complete. However, if standard maintenance is needed before the property is rent-ready, that is something we can assist with.

• Utilities: All utilities at the property must be on and in your name. We've created guides for gas and electric and water and sewer that explain how to get utilities turned on. Download them here.

  • If PG&E, click here to authorize RPM to manage your account.

Here's what we need for each occupied property:

• Tenants' contact information: We need a phone number or email address so that we have a way to reach out to the current tenants and welcome them to RPM.

• Copy of current lease: We need a copy of the tenants' current lease. If the lease is valid, we're obligated to continue enforcing it until it expires, even if ownership or management changes.

• Information about the security deposit: We need to know who has the security deposit. If you have it, you'll need to transfer it to us. If your previous manager has it, we can work with them to receive it, although we may need you to authorize the transfer from them to us.

Please note that we are not able to enforce tenants’ back balances when transitioning a property to RPM if there is no documentation of the amount owed. If a tenant owes back rent to a previous manager and there is no documentation of the balance owed, we will have to disregard it and start fresh when bringing the property over to RPM.

Additionally, you'll need to provide the following personal information:

• Your name and address

• Your Social Security Number if you have one, or your passport number if you don't

• A copy of your photo ID