What is the full list of services Rentor provides?

Rentor provides the following services to property owners:

Marketing and listing

• Rentor takes professional pictures of a vacant property, and cross-lists the property on over 40 websites.

Property showings

• Show properties to interested applicants.

Tenant screening

• Screening criteria

Lease facilitation

• Rentor prepares the lease and facilitates the lease signing.

Maintenance coordination

• Once a property is occupied, Rentor is responsible for taking care of all maintenance on behalf of the owner and tenant.

Rent collection

• Tenants can pay rent online via their bank account or with credit card. Learn more

Lease enforcement

• Rentor is responsible for enforcing the rental agreement and following up with legal action (including evictions) if necessary.

What services does Rentor not provide?

Every property management company is a little different, so it’s just as important to let our customers know what services we will not be able to provide to them:

• Insurance (but we can make a referral)

• Full rehab services

• Consultation on buying or selling real estate

• Brokerage/realtor services associated with buying or selling (but we can make a referral)

• Warranties

• Legal advice (we let our lawyers handle that)

DETAILED LIST

Management Services

Management services are:

• Attending to daily telephone, email, text, and in person inquires.

• Timely rent collection.

• A manager on call 24hrs a day, 7 days a week, 365 days per year.

• Organizing keys for viewings, inspections and repair vendors.

• Writing and placing advertising in various media.

• Attending to payment of various property expenses.

• Collection of late rent through various legal means.

• Lease enforcement with tenants.

• Hand deliveries of notices to tenants as necessary.

• Attending to correspondence.

• Organizing maintenance repairs and quotes.

• Administering rent through the trust account.

• Electronic fund transfer to your account.

• Copying/Scanning of invoices.

• Starting eviction process “if” necessary.

• Preparing calendar monthly statements for property owners and collating supporting information for the owner’s statement.

• Preparing annual year end income/expense statements & IR1099 Forms.

• Liaison with home owner or condo associations if applicable.

• Organizing utilities to be turned on and off when required.

• Conducting annual rent reviews.

• Regular follow up with maintenance contractors.

• Periodic visual inspections of the property to ensure lease compliance.

• Processing notices to vacate or to renew a lease term.

• Liaison with insurance companies, when authorized.

• Conducting the video recorded and written move-in/move-out inspections.

• Lodging security deposit claims, (when necessary) in accordance with the California

• Landlord Tenant Laws.

• Liaison with and assisting with sales brokerage firms.

• Maintaining a staff of highly skilled and trained professional property managers who answer the phones to conduct business during normal business hours.

• Maintaining a professional office with the latest in technology and property management tools in our industry.

• Constant ongoing training and cutting edge knowledge of our industry.

• Direct supervision by company managers who belong to the National Association of Residential Property Managers and hold the prestigious designation of (PRM) Professional Residential Manager.

Leasing :

The leasing services are:

• Arranging, placement, recording and administrating advertising and signage.

• Arranging, taking, and saving videos of your property.

• Creation and placement of property flyers.

• Uploading photos, video, and property information the various internet marketing sites.

• Arranging and conducting showing appointments with prospective tenants.

• Keeping property owner informed of the showings and rental activity.

• Administrating lease applications and processing applications for tenancy.

• Tenant screening via credit reports, eviction searches, criminal background check, sex offender checks, verification of former landlord references, and employment verification of applicant.

• Negotiating the terms of the lease with prospective renters.

• Organizing the new lease agreement and conducting items necessary for new residency.

• Attending the lease closing with tenants, processing of lease including general information and rules and regulations for new tenants.