What is the full list of services Rentor provides?

Rentor provides the following services to property owners:

Marketing and listing

  • Rentor takes professional pictures of a vacant property, and cross-lists the property on over 40 websites.

Property showings

  • Show properties to interested applicants.

Tenant screening

Lease facilitation

  • Rentor prepares the lease and facilitates the lease signing.

Maintenance coordination

  • Once a property is occupied, Rentor is responsible for taking care of all maintenance on behalf of the owner and tenant.

Rent collection

  • Tenants can pay rent online via their bank account or with credit card. Learn more

Lease enforcement

  • Rentor is responsible for enforcing the rental agreement and following up with legal action (including evictions) if necessary.


What services does Rentor not provide?

Every property management company is a little different, so it’s just as important to let our customers know what services we will not be able to provide to them:

  • Insurance (but we can make a referral)

  • Full rehab services

  • Consultation on buying or selling real estate

  • Brokerage/realtor services associated with buying or selling (but we can make a referral)

  • Warranties

  • Legal advice (we let our lawyers handle that)


DETAILED LIST

Management Services

Management services are:

  • Attending to daily telephone, email, text, and in person inquires.

  • Timely rent collection.

  • A manager on call 24hrs a day, 7 days a week, 365 days per year.

  • Organizing keys for viewings, inspections and repair vendors.

  • Writing and placing advertising in various media.

  • Attending to payment of various property expenses.

  • Collection of late rent through various legal means.

  • Lease enforcement with tenants.

  • Hand deliveries of notices to tenants as necessary.

  • Attending to correspondence.

  • Organizing maintenance repairs and quotes.

  • Administering rent through the trust account.

  • Electronic fund transfer to your account.

  • Copying/Scanning of invoices.

  • Starting eviction process “if” necessary.

  • Preparing calendar monthly statements for property owners and collating supporting information for the owner’s statement.

  • Preparing annual year end income/expense statements & IR1099 Forms.

  • Liaison with home owner or condo associations if applicable.

  • Organizing utilities to be turned on and off when required.

  • Conducting annual rent reviews.

  • Regular follow up with maintenance contractors.

  • Periodic visual inspections of the property to ensure lease compliance.

  • Processing notices to vacate or to renew a lease term.

  • Liaison with insurance companies, when authorized.

  • Conducting the video recorded and written move-in/move-out inspections.

  • Lodging security deposit claims, (when necessary) in accordance with the California

  • Landlord Tenant Laws.

  • Liaison with and assisting with sales brokerage firms.

  • Maintaining a staff of highly skilled and trained professional property managers who answer the phones to conduct business during normal business hours.

  • Maintaining a professional office with the latest in technology and property management tools in our industry.

  • Constant ongoing training and cutting edge knowledge of our industry.

  • Direct supervision by company managers who belong to the National Association of Residential Property Managers and hold the prestigious designation of (PRM) Professional Residential Manager.

Leasing :

The leasing services are:

  • Arranging, placement, recording and administrating advertising and signage.

  • Arranging, taking, and saving videos of your property.

  • Creation and placement of property flyers.

  • Uploading photos, video, and property information the various internet marketing sites.

  • Arranging and conducting showing appointments with prospective tenants.

  • Keeping property owner informed of the showings and rental activity.

  • Administrating lease applications and processing applications for tenancy.

  • Tenant screening via credit reports, eviction searches, criminal background check, sex offender checks, verification of former landlord references, and employment verification of applicant.

  • Negotiating the terms of the lease with prospective renters.

  • Organizing the new lease agreement and conducting items necessary for new residency.

  • Attending the lease closing with tenants, processing of lease including general information and rules and regulations for new tenants.