Maintenance

  1. What happens when my property has a maintenance issue?

  2. What is RPM's policy regarding emergency maintenance?

  3. What does "Maintenance Limit $500.00" on the Work Order mean?

  4. Does RPM conduct scheduled property drive-bys?

  5. How can I sign up for recurring Property Condition Reviews?

  6. Why do you recommend regular preventative maintenance checks?

  7. When should I replace or repair a home feature?

  8. What should I do if my property receives a warning or ticket?

  9. What should I do if water is off or not in my name at my vacant property?

  10. Does RPM winterize my vacant property?

  11. What should I do if gas and/or electricity are off or not in my name at my vacant property?

  12. Do I have to take care of all repairs at my property?

  13. What is the Property Turnover process?

  14. What are common turnover repairs at RPM properties?

  15. What are the consequences of not doing certain repairs?

  16. How do bids and invoices work?

  17. Do you mark up invoices from vendors?

  18. What is the Maintenance Coordination Fee (MCF)?

  19. What are the current In-House maintenance rates?

  20. How does RPM communicate maintenance policies to tenants?

  21. How does RPM handle reports of suspected mold?

  22. How does RPM handle pests / rodent issues?

  23. How does RPM handle units that are occupied but become uninhabitable?

  24. What is RPM's policy regarding property owners conducting / performing their own repairs?

  25. What are some of the California Civil Code that need to be followed?

  26. What is the difference between a capital improvement and maintenance?

  27. What are Tenant's Rights to Withhold Rent - "Repair or Deduct"?

  28. What type of renovations / upgrades does RPM recommend to improve my property?

  29. What happens once an RPM Team Member receives keys / possession of a unit?

  30. Can I ban satellite dishes from being installed?

  31. What happens if my property gets graffitied?

  32. Is there a law requiring deadbolts?

  33. What are the top 10 maintenance tasks to reduce property issues?