Why is there a utility charge on my Owner Statement that says "Tenant Chargeback"?

Also see Who pays the utility bills at my property?

OwnerFAQ > Rent & Payments > Why is there a utility charge on my Owner Statement that says "Tenant Chargeback"?

You may see a Utility Charge on your Owner Statement if a utility bill is received that the Tenant is responsible for paying. In order to keep the account in good standing with the applicable utility company, the bill will be paid by the property and then charged back to the Tenant. We will then begin the collection process to get the balance owed from the tenant as well as working to have the utility appropriately placed in the Tenant's name.

Also see Who pays the utility bills at my property?