1. Personality style
2. Open ended questions
3. Market expert
4. Reflective listening
5. Mirror & match
6. Connections
7. Being honest
8. Repeat their name
9. Under promise & over deliver
10. Law of reciprocity
11. Compliments
12. 100% present
13. Taking in garbage cans
14. Taking off shoes
15. Colors you wear
16. Make them laugh
17. Talk in stories
18. Social proof
19. Recollection
20. Smile
21. Processes, systemsÂ