Behavioral Interview Questions

Tell me what you did to prepare for this interview?

Can you think of a time that you were trained really well? What was the situation, what did they do to train you and what was the outcome?

Tell me a time when you motivated yourself to do something you didn’t want to do. What was the situation, why didn’t you want to do it, what was the result?

Tell me a time that you set goals for yourself. Why did you set the goals, how did you track or measure your progress and what was the outcome?

Tell me about a time when you failed at accomplishing a goal. What was the situation, what did you do or didn’t do that lead to the failure and how would you do it differently (or would you do it differently) next time?

Tell me a time when you had to work with a difficult co-worker to achieve a goal. Who was the co-worker, why were they difficult to work with, what did you do and what was the result?

Tell me a time where you were recognized at work for being a top performer. When was this, what did you do to achieve this recognition?

Can you think of a time when you provided over the top customer service? What was the scenario, what did you do that makes it over the top customer service and what was the end result?

Tell me a time when you had multiple deadlines and or projects that you were working on at the same time. What were they, how did you prioritize them and what was the result of your work?

Tell me a time when you had a conflict or disagreement with a co-worker. What was the situation, how did you handle it and what was the outcome?  If given the chance would you handle it differently in the future?

Tell me about the most difficult customer you have worked with. Who was it, what made them difficult and how did you help them?

Can you think of a time when you partnered with co-workers in order to achieve a goal or complete a project? Which co-workers did you partner with and why, what was your role and what was the outcome?