Leads will be assigned to agents to work with the following expectation .
* Pause all currently running action plans while working .
*Set tasks for 10 day follow up
*All leads to remain in nurture stage until contact has been made
* Verify ALL leads have a Ylopo search set up
Action 1: Call but Do Not Leave Voicemail
When: Immediately
Content: Responding to Inquiry
Action 2: Call but Do Not Leave Voicemail
When: Immediately after first call - Known as a double dial
Content: Responding to Property Inquiry
Action 3: Call and if no answer Leave Voicemail
When: Immediately after 2nd call - Triple Dial (they will think there is an emergency)
Content: Leave Initial Voicemail
Action 4: Text
When: Immediately after 3rd call
Content: Send Video Text with the content from FUB Text Template “ Golden Text “ which increases conversion by 85% because they will know you are a real live local person. If you aren't initially comfortable with video just send the plain text version with your contact card and headshot
Action 1: Call but Do Not Leave Voicemail
When: noon time
Content: Responding to Property Inquiry
Action 2 : Text
When: Immediately after a call if you're not able to get them.
Content: Use FUB Text Template “ Follow up Buyer - Good Eye
Action1: Call but do not leave Voicemail
When: Morning
Content: Responding to Property Inquiry
Action 1: Call and Leave Voicemail
When: Morning
Action 2: Send Push Listing via text
Content: Push Listing of similar properties
FUB Text Template - ” OMG .. I Saw This Property”
Action 1: Call but do not leave Voicemail
When: Morning
Action 2: Send Email
Content: Use FUB email template -
FUB Email Template - Buyers Consultation Email “Did somebody say FREE”
Action 1: Send Text
When: Anytime
Content Use FUB Text Template - Follow up Buyer - Ton of new properties coming on the market...
Action 1: Call
When: Morning
Action 1: Send Email
When: 9:00 am
Content: Use FUB Email Template
FUB Email template : Buyer Lead Follow-Up - Listing Alerts
Action 1: Send Text
When: Morning/Afternoon
Content: Use FUB text template “Are you Still looking to buy a home this year?”
Action 1: Call
When: Morning/Afternoon
Content: Leave Voicemail 5 - Experience
If no contact was made over 10 days - Re activate the action plan and release back to the SEA .
If there was no action plan previously running or the previous action plan has completed start one of the following -
If Buyer - KTS nurture Buyer
If Seller - KTS nurture Seller