Identify yourself - Say who you are and who you work for
Say your phone number twice
Tell them the reason for your call - The reason for my call is
Give them a reason to call you back - Prospects call back when you have something they want or are curious about.
Repeat your name and say your number twice
Bonus Tip: Keep the voicemail to 30 seconds or less
I realize that its awkward to say your phone number 4 times on the same voicemail message. Your goal though is to make it easy and pleasurable for them to call you back not more comfortable for you. By hearing your phone number twice up front they dont need to listen to the entire message to get your phone number if they want to call you back. If your message intrigued them and they want to call you back you also gave them your number at the end so they dont have to play the message back. Making it easy increases the probability that you will get a call back.
Although there is alot of data out there on the best days/times to call the better days/times are only marginally better. Therefore we recommend that you look at prospecting time like the best investors who utilize $ cost averaging (investing a little bit overtime). A little bit of prospecting every day is better than trying to time your calls. We recommend 60-120 minutes every morning from 8:30-10:30.
Example of initial voicemail.
Hi this is _____________ at ROVI Homes. My phone number is xxx-xxx-xxx. Thats xxx-xxx-xxxx. The reason I am calling is that you had inquired about the property at _________ on (source). I have some additional information on that property for you and I have some time in the next two days to show it to you if you would like. Again, this is ____________ at ROVI Homes. Give me a call back at xxx-xxx-xxxx thats xxx-xxx-xxxx .
Follow up Voicemails
Voicemail 1 - Other Similar Properties
Hi its _________ again over at ROVI Homes. My phone number is xxx-xxx-xxx. Thats _____ at xxx-xxx-xxxx I was following up about (property address) and I think there are a couple of other similar properties for sale as well that I wanted to talk to you about. Give me,_______ a call at xxx-xxx-xxx when you have a free minute, I would love to talk with you about your needs and see how we could best serve you. Again this is _________ and my number is xxx-xxx-xxx and I look forward to hearing from you.
Voicemail 2 - Off Market Properties
Hi its __________ over at ROVI Homes. My phone number is xxx-xxx-xxx. Just so you know, because of the volume of sales that we do, we actually have access to off market properties that you won't find on Zillow, Trulia or Realtor.com. We send these properties out once a week. Give me a call back at xxx-xxx-xxx when you have a free moment. I would love to talk to you about some of those properties and get you added to the list if you are interested. Again this is ____and My number is xxx-xxx-xxx Again thats _____ and my number is xxx-xxx-xxx.and I look forward to hearing from you.
Voicemail 3 - Educate our Buyers
Hi its __________ at ROVI Homes my phone number is xxx-xxx-xxx. Thats _____ and my number is xxx-xxx-xxx. I wanted to let you know that what we do more than anything is help to educate and advise our clients so that they can make the best informed decisions in buying and selling real estate. Our goal is nothing more than to build relationships and be your trusted real estate advisor. Please give me a call at xxx-xxx-xxx when you have a minute. Again this is ____ and my number is xxx-xxx-xxx I look forward to hearing from you.
Voicemail 4 - Reviews
Hi its ___________ at ROVI Homes. My phone number is xxx-xxx-xxx. Thats _____ and my number is xxx-xxx-xxx. We would really like to earn your business and we have found that what is most important to our new clients is the experience our past clients have had working with us. We have more 5 star reviews and more recent sales than any other brokerages in the area. You can see these my reviews by Clicking THIS LINK ( add your Zillow or rate my agent link here )
Voicemail 5 - Experience
Hi its ___________ at ROVI Homes. My phone number is xxx-xxx-xxx. Thats _____ and my number is xxx-xxx-xxx I’m still looking to get in touch with you about your home buying needs. We have closed hundreds of properties in the area and with that came a wealth of knowledge and experience. The benefit to our new clients is that nothing will come up that we have not successfully handled many times before, insuring a great customer experience every time. Please give me a call when you have a moment. Again this is ____ and my number is my phone number is xxx-xxx-xxx. Thats _____ and my number is xxx-xxx-xxx and I look forward to hearing from you.
Voicemail 6 - Charity
Hi its _________ at ROVI Homes again. my phone number is xxx-xxx-xxx. Thats _____ and my number is xxx-xxx-xxx I wanted to let you know that we are as committed to our clients as we are to the communities we serve. For each and every closing that we complete, we give back a portion of the commission we earn to the ROVI Gives Fund. Those funds are given to local charities or people in need throughout the year. We would love to work with you and help to strengthen our community in the process. Please give me a call when you have a minute. This is ____ and my number is xxx-xxx-xxx thats___ at xxx-xxx-xxx and I look forward to hearing from you.