Situation: Please follow the below steps to configure AWS tally with desktop app.
Resolution: Follow below steps:
Scenario 1: AWS tally configuration
Step 1.1: Computer and user management (This is an extension that can be logged in from the browser).
Click on the 3 Dot > Settings > Advanced Settings > Allow synchronization with local app > Yes > Save.
Step 1.2: Open the Virtual Computer 1.2 application in the desktop (If it is not installed, inform the customer to install it once).
Click on the 3 Dot > Connecting to virtual office & Logging in to client > Yes
Step 1.3: Open tally by clicking the connect option from the virtual computer.
Tally > Help > Settings > Connectivity > Client-server configuration > Tally prime acts as BOTH > Enable ODBC Yes > Port no- 9000-9999.
Step 1.4: Open virtual computer
Click on 3 dot > Sync connectivity information > Computer name/IP Address for sync - localhost > Tally port no for sync - same port no which is set in tally > Click Start option.
Step 1.5: Open Bizanalyst desktop application
Desktop app > Settings > Tally > localhost/port no > Save.
Now desktop app will start syncing with the AWS tally.
Disposition > If resolved Sync issue - Sync Issue AWS cloud tally
Scenario 2: Sync option in the virtual computer is not turning green
Step 2.1: Open C drive in the merchant's system
Step 2.2: Open Program File (x86)
Step 2.3: Open Virtual computer folder
Step 2.3: Delete lock files only if the size is below 0.9 kbs
Step 2.4: Please don't delete the lock file if it is more than 0.9 kbs
Step 2.5: Now click on sync option in virtual computer, you will notice it turn green
Step 2.6: Open Bizanalyst Desktop app > Settings > Tally > localhost/port no > Save.
Disposition > If resolved Sync issue - Sync Issue AWS cloud tally
If Not Resolved
If the above steps are not working inform merchant to talk to tally partner/Provider