Please follow tha script accordingly:

1. Inbound Call

Sir/Madam,

I am sorry for your inconvenience, I like to inform you that Biz Analyst has discontinued the "Payment Link Services" with immediate effect from the Biz Analyst Application, to all our customers.

This change was made by our "Payment service" partner, after the recent announcement made by the RBI & NPCI (National Payment Corporation of India) on the guidelines

2. Outbound Call

Sir/Madam,

This call is to keep you informed on the latest changes made in our Payment Services, Biz Analyst has discontinued the "Payment Link Services" with immediate effect from the Biz Analyst Application, to all our customers.

This change was made by our "Payment service" partner, after the recent announcement made by the RBI & NPCI (National Payment Corporation of India) on the guidelines

3. Email

Dear Biz Analyst Customer,

Hope this email finds you well!

We would like to keep informed on the latest changes we made in our Payment Services, with immediate effect "Payment Link Services" will be discontinued from the Biz Analyst Application to all our Customers.

This change was made by our "Payment service" partner, after the recent announcement made by the RBI & NPCI (National Payment Corporation of India) on the guidelines

We regret your inconvenience.

For more details, please connect with our experts on ________, between ___ ___

Team 

Biz Analyst