Confirm the device used by merchant whether it is an IOS device or android

Invoice is being shared in multiple pages from IOS device

Step 1: Raise a ticket for backend team to resolve the issue.

Step 2: Share the ticket id to merchant and inform the merchant to wait for a confirmation call or email from backend team.

If resolved Mobile App Troubleshooting - PDF_Sharing_issue

Invoice being shared in multiple pages when shared from Android device

Step 1: Inform merchant to turn off the few share settings which are not required.

If resolved Mobile App Troubleshooting - Mobile App Settings

Step 2: if merchant doesn't want to remove settings inform merchant it is a feature request.

If resolved Feature request - Feature request

Note: Please mentioned whether it is an IOS or Android device while raising ticket