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Scenario 3: Merchant is not receiving the password reset link.
Step 1: Check if merchant is trying to login with correct email id
Step 2: If there is any mistake in the email id inform merchant to reenter the email id again
Step 3: If there is any issue with generating reset link to email ID, merchant can use the reset link shared on mobile no to reset and login to application.
Step 4: If merchant is still not receiving the reset link, inform merchant to close the app, change the internet connection and try login again.
Disposition > If Resolved Mobile App Troubleshooting - Mobile app setup
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