Issue with payment feature 

Scenario 1: The customer is facing an error while sharing the payment link " We are unable to generate payment link at the moment" "Admin has not opted to payment feature"

Step 1: Open the outstanding page

Step 2: Click on the Collect now option

Step 3: Enter the companies GST number 

Step 4: Now try sharing the payment link 

Payment link will be shared without any issue 

If Resolved

Disposition: BA_Payments - BA_Payments Link Settings 

Scenario 2: Payment debited from parties bank account but not credited to merchants bank account .

Step 1: Inform the merchant the TAT for payments 

Step 2:  Inform the merchant to wait for T+1 day for the payment to be credited 

Step 3: If the payment is credited inform merchant to share the payment details and bank statement to help@siliconveins.com.

If Resolved

Disposition: Biz Analyst Payment Issue - Biz Analyst Payment Issue