We have been receiving complaints regarding the BA connector app not running when the K7 antivirus is enabled. Please follow the below steps to resolve the issue:

1. Open the Antivirus 

2. Click on Real time Protection under Antivirus and antispyware

3. Under Sentry click here to manage exclusion

4. Add the path file for Tally and Biz A

5. Tick on all three- Exclude from Realtime scanner, Exclude from offline scanner, Include subfolders

Also, please refer to the attached screenshots for guidance.